River Park Hotel & Suites in Miami

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comments 5

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  Ferguson Boys Ferguson

  :: 28 April 2018 09:20:47

  Lights don't work. Phone doesn't work. Beds are horrible!!!! No TV guide or guide book. Wouldn't stay here again. TV doesn't work. If you want breakfast, get there EARLY... They don't refill it and they clean it up at 9:00 sharp. Many people went without this morning.

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  mildred Dominguez

  :: 19 April 2018 20:44:31

  This is the worst hotel ever. The pictures online look nice but it's horrible. Three words- don't Go! I was greeted by a roach over my room. The building is old, the beds are uncomfortable, the curtains are old, the bed sheets are stained and old. Breakfast is not! Only sausage links and waffles and more bread. I thought it would be a a better experience. Don't go!

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  Awinash Ragothaman

  :: 28 March 2018 14:22:54

  Comfortable stay. Small room. Old upholstery. House keeping failed to replace the used bath soap they took out. Edit: reduced stars from 3 to 1 for encouraging and allowing third rated businesses to slide flyers under the hotel room's door. Business in question - Franco's Pizza New York Style. They have poor reputation and terrible reviews. Due to River Park's endorsement of the food delivery service, I did business with them and was left hurt and cheated due to a very bitter experience. I've posted a separate review describing my experience.

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  Jeremy Dorinsky

  :: 25 March 2018 16:43:00

  This is THE WORST hotel I’ve stayed in in my entire 26 years of living. Where do I even start? Check in, we checked in and got to room 702 and there was piss stains and dried up old soap on the sheets. The TV doesn’t work unless you like looking at black and white screens all day. Cold water does not exist in these rooms either. Hope you brought an iron in case your clothes got wrinkled in the suitcase because there sure as hell is not one here. The room service is terrible. We went out and came back and the house keeper forced us to wait outside of our room while she finished cleaning it and giving us more stained blankets. Don’t bother calling the front desk. There is a very rude lady that works at the front and won’t take your questions. This is a trap of a hotel, do not stay here unless you want a major disappointment, feel unsafe, or want to get sick like I did from the unsanitary rooms.

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  Leane Funk

  :: 13 March 2018 12:53:57

  I arrived to a decently pleasant check-in experience. The process did take a long time though because the woman checking me in kept being distracted by paperwork given to other guests that she 'forgot' to have them sign upon their check-in... but I was upgraded to a King from my original booking so whatever, I thought. The room, although stuffy and dark, was decently clean and large upon initial inspection for the price. I didn't really love the fact that the metal locking device had been removed from the door and there was only a deadbolt/tap card device but I let it go. I dropped my bags off and left to find dinner for about two hours. Upon leaving, I double checked the door as I do every single time I leave anywhere, my own home included. Not to mention, the door slams shut and locks whether you pull it closed or not. Upon returning, my door was about 6 inches open. The only way to leave this door open is to guide it quietly to prevent the slam. I went to the front desk to inform them that someone had been in my room and the woman at the front desk had absolutely zero surprise on her face and immediately said it was obviously me that had left it wide open and that because of my complaint, she should down-grade me to the room I had initially booked. As angry as I was, I required her and another to accompany me to the room to check it out. Through-out the walk and elevator ride, she continued to berate me for leaving the door open (once again, the doors slam shut with or without anyone even touching the handle.) The male hotel staff member that accompanied us stayed silent the entire time, didn't seem surprised by any of this process whatsoever. I required a new key and went back to my room infuriated but also stuck with this hotel. Through-out the rest of the night, at least once an hour, the toilet let out a LOUD hissing sound so I was sleepless all night. I tried to call down but the phone didn't work. On the mirror that borders the bathroom counter, I found old, smeared blood. The blowdryer didn't work and may very well burn that hotel down someday. The bed is hugely uncomfortable. And quite frankly, these things wouldn't have even bothered me enough to write a review if that woman at the front desk had handled the fact that someone had been in my room with an ounce of consideration. Based on the check-in experience of people having to come back down from their room to sign 'forgotten' paperwork and someone obviously been able to access my room, I have no doubt that this hotel has some sort of scam going. As of today, my deposit has not been refunded and two payments were taken out of my account rather than one. Awful experience on so many levels.