Rite Aid in New York

🕗 opening times

comments 5

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  Nene w

  :: 21 April 2018 00:05:05

  I went into this location on Tuesday around 3:30-4:00pm to get my passport photo taken. My mother had visited the store 10 mins prior and asked a female employee if they do passport photos (at that time the employee was taking a photo of a young girl). So when I arrived we went to the passport photo area and waited for someone to ask if we needed help. Approximately 5 mintues went by without anyone asking us. Finally a female employee passed by and i was able to ask her for what we needed. That employee tells a female employee behind the register (the same woman who was taking the passport photos earlier) that we wanted to take our pictures. The girl pauses for a moment (as if she thinking, maybe she didnt want to leave the register because she had a long line) and says "The camera died". I than said "My mother came in here 10 mins ago and it was working. All of a sudden it died? This is ridiculous." Now i expect a camera to die but to give good customer service a good response would have been, the camera is dead right now but if you can wait 10-15 mintues, I'd be glad to help you. Instead as me and my mother were walking out, the employee that I originally asked for help felt the need to say " What u dont expect the camera to die?" In a rude and nasty tone. I than responded " No, what I expect is for you to charge it, if that's a service that you offer". This is not the first time that I've went into this store and had to wait on a long line or for someone to help me. This was just the straw that broke the camel's back. I will never visit this location again until they get employees with good customer service and more employees to work the register.

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  L P

  :: 17 April 2018 21:42:55

  Long lines and slow cashiers. You might wanna try going to a different Rite Aid, in a different neighborhood. Maybe go to one near your job and pick up what you need before coming back here!

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  Tyrone Powe

  :: 17 April 2018 10:17:32

  Very large quantities of items needed for health purposes.

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  G Grant

  :: 03 January 2018 13:33:56

  Nasty pharmacist worker... do waste your time here.. CVS is better...

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  Talia Haim Campbell

  :: 03 May 2017 17:35:44

  Pharmacy is not great. Multiple times I've had issues with their pharmacy. Today, I went to refill a prescription. The woman told me she would refill it but the wait would be long so I said I'd come back in an hour. Before leaving, I held up the box of my prescription and double checked they were refilling the right one. Yes- she said she got it. After an hour, I come back and they refilled the wrong prescription. Didn't offer to call my doctor for the refill as other pharmacies do. For three other prescriptions-fairly normal medications- they did not carry the medication and I had to wait. There was also a huge cockroach near the chairs where you wait for prescriptions