Retro Fitness in New York

🕗 opening times

comments 5

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  Besi Denaro

  :: 18 May 2018 21:05:29

  Is a very good gym!! It has everything you need and good quality. I like it!

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  Maria Lafuente

  :: 10 April 2018 13:26:52

  I have been a member for two years now, things were going well in the beginning.....a year ago things turned around for the worst: most instructors left the gym, most classes were cancelled, and a substantial number of members left. Not to mention the changes they made in the interior layout of the training room and classroom, totally ridiculous and unsafe! Yesterday April 9th two of the three instructors/trainers also left leaving members quite baffled and unpleasantly surprised. What next! of course we could always go to a different gym.....the other issue is how to request cancellation of the contract , if a customer is not satisfied and not getting their money's worth, they definetly have a good claim.

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  R.E.A.

  :: 06 April 2018 08:39:42

  This place is the worst! They are supposed to be open at 4:00am. The kid is always late and just shows up whenever he wants. I've seen numerous people just drive away after waiting for it to open... You think management would replace this irresponsible employee. Switching to another branch in Queens by my job.

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  Christy Lee

  :: 03 February 2018 19:20:14

  Extremely disappointed, after reading all the reviews I still met with Juan the personal trainer manager at the moment. And signed up for 3 months personal training. But after 2 weeks, my amazing personal trainer, Victoria, got FIRED. I wanted to speak with the manager but he left the job also. Now I’m left with nobody and retro fitness better not scam me cause I already told my bank prior to warn them about my retro payments.

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  John Doe

  :: 26 November 2017 11:01:11

  Fraudulent charges, thieves (literally), poorly maintained. The only reason this gym stays open is because of their never-ending fraudulent charges. There is no way to cancel the gym even if you follow all directions. You will need a lawyer to fight it. I went through the entire 5 month process (certified letter, intent, proof, etc.) back and forth for a long time now and unfortunately it is hopeless. Read the contract if you are debating to sign up- you are signing up with ABC Financial, a collections agency that does not take phone calls only certified mail. I waited the year to cancel when my initial period was over and still battling for more than 6 months trying to cancel (after my obligation has been completed!). There are hundreds of loopholes they have in their contract to continue billing you forever plus the annual fee. You've been warned, STAY AWAY!