Republic Bank in Philadelphia

🕗 opening times

comments 5

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  Richard Eib

  :: 30 August 2017 20:55:20

  I had previously posted a review about how awesome it was to have Commerce Bank rekindled through Republic Bank. ...that was until they arbitrarily closed my accounts. After reaching out to their Chief Retail Officer, the accounts were reopened, only for Security to override that decision again and close them once more. It seems that if you run a business that is not specifically in Philadelphia (but you are), they'll close your account. I've referred businesses that combined have $6millon in annual revenues for two of them to have the same issues. Good luck meeting your revenue goals! The staff at this branch are surly, they constantly have to call customer service because they don't know what they are doing, and all round, stay the heck away from them. They spout about how they love their customers, but the fact is, they don't. You're just another pawn in their game of chess!

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  Elizabeth Zimmer

  :: 03 August 2017 12:43:27

  Same perks that Commerce used to have, free checking, no fees ect. However it takes like five days for a check to clear!

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  Joseph Ranonis

  :: 29 June 2017 11:53:33

  Ok other banks, this is how you get people to like you.

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  Leena Bradley

  :: 07 June 2017 14:09:14

  I had an encounter with a manager at the 16th & Walnut Street branch where a transaction was attempting to get deducted from my account which would have overdrafted it. She contacted me and let me know that if I didn't want them paid, they wouldn't let the transactions complete. They did not complete and go through to my account, yet I still incurred overdraft fees. She said that she would submit paperwork to waive them but when I was trying to gain understanding of why the overdraft fee was there in the first place she hung up on me.When I called back, I was frustrated at that point and said that I was considering closing the account. When I talked to her a day or so later, I noticed the fees were not reversed and she advised me at that point that since I threatened to close my account, she wasn't submitting the request to reverse the overdraft charge. When I talked to her in person, she twisted up the series of events to make it as though I was the aggressor and rude all because I was trying to understand fully. She was weird and her Manager never returned my call.

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  jandy hm

  :: 14 February 2017 09:36:40

  After explaining the situation several times, the required paperwork was still processed incorrectly. The second time it occurred, they still processed the incorrect form. I have over ten years banking experience have worked for financial institutions and credit union. I also worked for Commerce bank and left after the horrible transition into TDBank. The Power of Red needs much more work until it is back.