Ралай Лексус in Glen Cove

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kommentare 5

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  Laura Gallant-Mayer

  :: 10 May 2018 22:23:09

  We came here after going to a few other Lexus dealerships searching for a Certified Pre-Owned RX. This dealership stood out from the rest right off the bat. The crew there were super nice, very knowledgeable, and transparent with their pricing. We worked with Kevin Losee who was funny, patient, and truly put the customer first. Kevin showed us the cars we were interested in and worked to get us a deal on the one we fell in love with. He made everything so easy and stress free. If you’re looking for a Lexus then go to Rallye and see Kevin and the Sales team.

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  Douglas Pratt

  :: 13 April 2018 12:20:14

  This was my first visit to Rallye Lexus' service department. I'm always curious when I use a new dealer for the first time what their procedure is going to be. I was not disappointed. Checking in was quick, painless, and actually pleasant. My loner was waiting for me. Pickup was equally as pleasant. Quick visit to the cashier (no charge, in warranty), and my car was outside waiting for me. And it was clean. Yes, many dealers wash your car, but my car was spotless and glistening. Thank you Rallye Lexus.

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  kevin Roberts

  :: 29 March 2018 11:19:08

  My experience at Rallye Lexus was mostly positive. I had two transactions at this dealership, one in August 2017 and recently in February 2018. On both occasions, I dealt with Jeff Gonzalez, who is knowledgeable and a very laid back no pressure salesman. On my first visit in 2017, I had the pleasure of dealing with Josh Weiss who works in finance. Josh was able to secure a good finance rate, as well as a discount on adding accessory items to the car. During my second visit in 2018, I worked with Michelle Gonzalez in the finance department, and things did not go so smoothly. Even with a Tier 1 credit score, she told me my finance rate would be 3.99% with Bank of America, unless I chose the extended warranty package which would bring my rate down to 3.29%. I already knew the rate at Bank of America was 3.29% if I obtained the loan on my own so I politely declined her offer. At this point she became almost defensive and decided she could squeeze in some condescending remarks while still trying to upsell me on the warranty package. Needless to say, I decided to let her continue to talk for 15 minutes while I utilized my phone to secure a loan for 1.85% elsewhere. I’ve read past reviews where people had similar experiences but didn’t think I’d ever have to deal with her. Bottom line: Jeff Gonzalez is awesome, if you need to finance, deal with Josh Weiss or secure your loan beforehand.

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  Thomas Huang

  :: 28 March 2018 16:24:56

  Rallye Lexus is a superb Lexus Dealer. My sales rep was Mr. Kevin Losee. He is very laid back never pushy or over bearing, if anything, way laid back. I purchased a 2013 RX350 from him. Their service has been great too. My RX did have an issue with the heated mirror and they replaced it for me for free and they let me borrow a loaner car. Though for Lexus, thats common practice, but it was simple and hassle free. You will not be disappointed by coming here.

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  Aram Papazian

  :: 13 January 2018 09:32:07

  Fantastic experience buying my first Lexus. After poor experiences with BMW lately, I decided to move to a different car, and I am extremely pleased. Dave, my salesman, was great throughout the sale. Very friendly and easy to talk to. Everyone I have come in contact with at this dealership has been wonderful and friendly. Had a small issue when I went to pick up the car, and they were quick to offer a loaner and resolve the issue. I highly recommend giving Rallye Lexus a try if you are looking for a great experience.