Raio Dental in Medford

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comments 5

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  Marlene P

  :: 27 March 2023 15:03:46

  Raio dental is always a pleasant experience even though I don’t like the dentist! Staff is very professional and courteous and very patient with me. I look forward to going there and would recommend to anyone who takes their dental health seriously!

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  Alba Restuccia

  :: 22 November 2022 18:54:16

  Great office. Beautifully decorated. A very clean environment. The staff is very knowledgeable and welcoming. Visiting the dentist is no longer a chore and Paula will work with you on financing. My entire family are patients here..The best dental office ever!!

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  Andy M

  :: 04 November 2022 21:41:52

  The admin staff is unprofessional, lies or is forgetful, and needs help. I was due a refund for services never performed due to insurance complications and it took months to get it resolved. I had to physically show up to the office and ask for the check to be written that day to finally bring the situation to a close. This is because they lied, or forgot, that during a phone call on Thursday 10/20/22, they said the check would be mailed from their office on Monday 10/24/22. I waited for the check in the mail, meanwhile it was never actually sent. After not seeing the check come in the mail by Tuesday 11/1/22, I called and asked if it has been mailed. I was told it was not and not ready to be, because it still needed to be reviewed! When I appeared in the office on Wednesday 11/2/22, they said the check was still not ready, on top of having the wrong address written down to mail it to. I understand it may have been a unique situation and difficult to resolve, however, it was terrible communication from them. It was very frustrating that I had to be the one to always call and ask for updates despite being promised multiple call backs. I was always patient and allowed a great amount of time to pass before calling them back to follow up. I wanted to give an ample amount of time for their office to reach back out to me, as they should have. Not mailing the check when they said they would was the breaking point. At the very least, please inform me that it has not been mailed yet so I am not endlessly waiting like a fool for something to come. I am thankful I was not in a situation were that money needed to be in my pocket instantly, otherwise I would have really been in a poor situation. Because of their negligence, I was unable to receive my money in a timely manner. There are no excuses for their unprofessionalism in this situation.

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  Gurwicz Savio Team

  :: 02 November 2022 14:30:13

  Best dental experience ever!! The entire staff is amazing. After a few years of being with a different dentist I’m so happy to be back with Raio.

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  Dee-Jay C3ph3us

  :: 26 September 2022 14:18:08

  From x-ray to cleaning to checkup to scheduling my followup, staff was welcoming, personable, and helpful. They listened to my concerns and communicated the “plan of attack” for future treatments in an effective manner. I would recommend Raio Dental to any friends or family looking for a new dentist. 😁👍