closed
🕗 opening times
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Sunday | closed |
3760, Piper Street, 99508, Anchorage, Anchorage Municipality, US United States
contacts phone: +1 907-212-6900
website: www.providence.org
larger map & directionsLatitude: 61.185936, Longitude: -149.8262724
Ashlyn Holderread
::Iām extremely upset about my experience. I have suffered with depression and anxiety my whole life. Itās been very difficult for me to work up the courage to get help. I was initially excited for my appointment because I thought this would be the start of something great for myself. I was wrong. Laura was rude, unfriendly, dismissive of my feelings. She told me that my anxiety I feel is just me being insecure. I know what insecurity and anxiety feel like, itās two different things. She told me thereās no point in treating me since Iām moving in a few months out of state. I understand this to a certain extent, but on the other hand I really need some help. I felt like I couldnāt go in depth with my answers as she was almost too quick with the questions. She told me one of my diagnosisā doesnāt make sense bc Iām not exhibiting those symptoms at the appointment. I left this appointment crying. I didnāt get the help I needed at all. I will not be returning here. I overall felt uncomfortable, like I was being interrogated. To me it seemed like she didnāt want to be there in the first place, and that it was a chore for her to be assessing me. I almost walked out mid assessment honestly. Iām never coming back here.
Elke Belle
::Iām writing this months later after the fact. Had to go 2 weeks without my medication because the front office was not diligent about communication. Felt like I was talking to a brick wall. When I told my doctor about how much this affected me mentally, she told me I should move on. That really solidified my reasoning for leaving. If you work in the medical field you should have some empathy.
tina hawley
::I had one on one with Erin and Bipolar group that Erin facilitated. In January I was trying to get in the Mental Health Unit of Providence Hospital. I had been in bad shape for three weeks. In group Erin said she would get with Stephanie Chen, my medication Dr, to work together to get me into the hospital. The very next day when I was getting suicidal Erin decided she didnāt want to be my one on one dr any longer. She chose the worst day possible to tell me this. She should have waited till I was balanced again to tell me. I kept telling her that I couldnāt believe she was telling me that when I was feeling so vulnerable. She kept talking to me about it.I didnāt have any contact with her after that.
delaney hall
::if how they treated me is how they help others heal, then this is not a place to go for mental health. i was told my childhood trauma was my fault on how i let it affect me and how i have to forgive and move on. they basically came off as toxicity in family members isnāt a thing and how i should pretty much suffer in silence as if it never happened. they did not listen or help they only kept recommending that i āget over itā or that i admit myself into an institution. if others are approached the way i was, that is absolutely terrible. not a safe or healthy environment to get involved in. my mom and i are absolutely mortified for how i was treated during my stay. run, go anywhere else for mental healthy. just not here. another important thing iād like to add, the female ādoctorā i spoke to basically shamed me for putting my mom through that pain and suggested that my mom takes my phone away and keeps me locked up in my house away from the people that actually make me feel safe. she also made it very apparent that my friends are not who i should be reaching out to that the only people i should seek help in is my family (which is the biggest problem) i was judged, shamed, and completely dismissed in everything i said. the only good trait that woman had was arguing. the whole situation was absolutely disgusting
Abigail G
::Although they were clearly under staffed, the staff were able to effectively diagnose me and treated me with respect and compassion during my time of crisis. The moment I walked in the nurses, therapists, and psychiatrists treated me like family. I can say today that I am doing well and managing my symptoms thanks to their help.