Private Bank, Bank of America in Boston

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comments 2

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  Lisa Boyer

  :: 28 February 2018 12:25:51

  I have experienced the same nightmare with USTrust investment advisors and now with the Client Service Assurance department. I have brought to their attention specific examples of negligence , specifically not following trust instructions. I have done extensive research and review of the accounts and I am certain USTRUST Private Wealth Management has taking advantage of my 93 year Old mother for over 17 years. At this point they are withholding important records and have promised to reconcile the accounts, however, they will not return phone calls or emails from myself or my mother. This has been going on for several months(going on 6 months since I have repeatedly requested information on behalf of my mother) they refuse to return my calls despite the fact they have had full authority from my mother, in writing, to speak with me. USTRUST CANNOT BE TRUSTED!

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  Peter Kennedy

  :: 23 May 2017 12:19:06

  These people are horrible. No, wait, worse than horrible. They have hundreds of thousands of dollars of mine and won't give it to me. It's been six months. Totally unbelievable! I'd rather shoot myself than do business with these people again! US "Trust" my butt.