Planned Parenthood - Antioch Health Center in Antioch

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comments 5

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  Jocelyn Gomez

  :: 31 January 2023 12:56:08

  Love the staff. Their super nice & always make me feel comfortable & welcoming 😊

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  Lily

  :: 10 December 2021 19:02:48

  I love planned parenthood and all they offer but holy s***. Why are most patients at the window for 15 min? It’s my first time at the Antioch location since it’s by my house. Waited 15 min to get checked in even tho there was only 1 person in front of me! I go to provide a urine sample. Open the box to leave said sample and there were 2 samples still there from previous patients! I have never experienced that so I’m disgusted. If you’re under staffed just say that. Or please be sure to clear any samples before the next patient goes in. I’m still waiting to be called back but so far I don’t think I’ll be back. I’ll stick to the concord location. I should note the staff are friendly/cordial and I don’t blame them, but management needs to hire someone or figure it out.

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  Alice Hellfox

  :: 15 July 2020 02:14:59

  Staff was very kind and helpful!!! The wait is a bit long, but the place has no control over that!

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  Alexandria Webb

  :: 30 January 2017 19:25:42

  Great service and they really listen to your needs. Love that I can make an appointment online and that they send you text reminders!

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  Phil Kat

  :: 13 August 2016 01:56:50

  Worst visit I have ever had at a planned parenthood. The receptionists were great and the techs were the worst part of the experience. I was the asked the same questions by 3 different techs and no communication between the techs and the doctor on site. Waited in a room for 25 mins with out telling me how long the wait time would be. I asked why the wait was so long and a tech said that they were busy and it was Friday(stop the excuses) even though I had an appointment. Nobody seemed to care about providing a good experience. Be prepared to wait for longer than an hour to be seen if you have an appointment, but looks like walk -Ins are higher priority!!! I won't be returning to this location!