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303, West Lincoln Avenue, 92805, Anaheim, Orange County, US United States
contacts phone: +1 714-922-4100
website: www.plannedparenthood.org
larger map & directionsLatitude: 33.8352372, Longitude: -117.9181265
tone bee
::Very very slow clinic receptionist are very rude and not giving great details I came in for walk in she told me there’s no more walk ins we have too many appointments I then said let me speak with a supervisor the supervisor said I can wait but there’s no promise that I will be seen so 2 hours go by there’s nobody here but me and they still haven’t called me in for some reason when I’m the only person in lobby
VERONICA VALDOVINOS
::Great staff and doctors. The doctors are very attentive and help you feel comfortable.
Vivian Tran
::I wanted to use the restroom before my appointment to not make them wait/not make my appointment longer than necessary & asked the receptionist this, but she told me that the medical staff were too busy & to wait until I'm called. Hmm, I mean, it's a simple opening of the door to let me use the restroom? Felt uncomfortable to be told that. Technically I wanted to use the restroom *while* waiting for my turn for my appt, so maybe that's why. Secondly, I was finally called in 20-30 mins after my appointment (arrived 5 mins late, since it was a little hard to find, had to ask direction from the nice lady at HOPE center) (I mean it might be like that for every medical place tho? but just wanted to mention) Thirdly and the reason I felt the need to write a review: The medical assistant was on the cold and uncaring side. While taking my blood pressure, I flexed my hand a little because it started tingling from lack of flow (obviously), and she made a big deal out of it saying "don't move so much/relax" after just that one time I forgot I shouldn't move. I said sorry I just couldn't feel & she only repeated what she said about the machine not being able to read if I move so just stay still, just relax in a cold blunt way. The interaction with her simply felt unforgiving over a simple small mistake, uncaring & a little on the reprimanding like I was a child. The doctor on the other hand was more warm and professional. Overall I wouldn't want to come back based on the stiff, uncaring interactions with the staff. Edit: I forgot to mention that when she left the room, she shut the door behind her that sounded like a slam. And also, while taking off my blood pressure cuff, she was a little rough/aggressive with it. And I felt particularly sensitive this morning to these things & I'm understanding when people touch me for necessary things, but if she or in general, medical staff are not going to announce what they're doing that involves potentially touching the patient, at least, remove it or do things gently...I didn't feel like a patient being treated, but rather like a patient dummy or something like that. Edit: so I actually wanted to use the restroom to wash my cup/straw thing whatever you call it, so that I could get some water (they have a water dispenser) so I was more likely to pee for my pee sample. Soo it was gonna be a short wash my cup and be out to continue waiting for my appointment turn. I wasn't going to the restroom to pee bc I knew I needed a sample. And I told the front desk receptionist this (that I wasn't going to pee, just wash my cup), but that was still her answer-to wait my turn.
Valeria Palumbo
::The women at the reception desk was great. I'm disappointed at the fact that I was not able to be seen today because of a sore throat, and cough; I also explained recent doctors visit, and my negative COVID results as to not worry. I understand we live in different times now with COVID, but their advertisement commercial shows a person walking into a Planned Parenthood clinic with a cough and or sneezing. The solution to the advertisement was to wear a mask provided by the Planned Parenthood clinic. I don't like leaving not so cheerful reviews, but I really need to get seen at a trusted Planned Parenthood clinic. How are other doctors offices willing to see me, even as a walk-in, but Planned Parenthood cannot? It's disappointing none the less.
Leonardo Marquez
::Great place and wonderful service. Staff and faculty are very friendly and considerate. Everyone is nice and helpful. I come here for STI/STD testing and Planned Parenthood help make the process easy and comfortable. They are very considerate of your privacy and what you're comfortable with. This was the place I came to for my first STI testing when I didn't know where else to go or how to get help. Getting tested was new for me and I didn't know much, but Planned Parenthood definitely helped me understand the process and answered all my questions.