Planet Fitness in New York

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comments 5

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  Josiah Maddox

  :: 05 June 2018 10:51:02

  Nice gym. Membership plans are cheap but also manipulative. I moved away from this gym's area so i had to go in personally to cancel the membership. When i did, they told me i owed $58 because i was in a year long contract that i didn't know about. I've only got 2-3 months left on the contract so that's cheaper to wait it out, which they're cool with since they'd like me to forget so they can keep billing me. It's not a big deal, but i hate being manipulated.

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  Clyde Taliafero

  :: 18 April 2018 15:43:00

  This location is doing better with customer service... Paper towels/restroom is much cleaner within the 1 year I've been training! The girl staff at midnight/early morning is very hard working! (I don't know her name yet, but she's very professional.

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  leshawn Tyler

  :: 07 April 2018 10:26:07

  I love Planet Fitness and it was very interesting to visit a Planet Fitness in a different state but one thing I do want to say about this Planet Fitness is that they have no security at all me and my brother-in-law walked right in they didn't check to see if we had a membership or anything they allowed us to walk in with heavy coats on because it was snowing that day we put our coats anywhere we wanted and worked out for as long as we wanted without any security or anyone questioning us if we had a membership or not we both have memberships but it just worries me that people are hanging out and working out in this gym that may not belong which if anyone gets into an accident the gym would be held responsible and that would not be a good good look.

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  Robert Maraio

  :: 07 March 2018 02:33:49

  Love the size of the gym. 24 hours is great but it's hood and lots of rude people. Not a comfortable workout. Been here for awhile now. Think it's time to go to a gym in a better neighborhood. Disappointing like there set up.

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  nikki bertucci

  :: 17 January 2018 13:21:08

  The gym itself is great for the price, but I called corporate when I noticed this location charged me for an additional month after valid cancellation. Corporate researched and agreed, said they emailed the MGR and I should hear back. I called corporate to follow up and they said it may be faster if I call myself. Have left multiple messages for the MGR with the front desk. After my last attempt, I was told they took down my number a digit off. Left my number once again. Still no call back in weeks. It's not a lot of money, but it's the principle. I'd like to prevent this from happening to other ppl.