Pizza Hut in Cary

🕗 opening times

comments 5

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  Shon

  :: 11 April 2023 14:39:08

  The Manager and staff at this Pizza Hut always and I mean always demonstrate inviting and engaging behavior. The representatives at this Pizza Hut make me feel wanted every time. I even purchased them appreciation gift cards when they were out their delivering during covid and/or inclement weather. We have to find ways to be kind. A lot of drivers are putting not only their kids through college, but it's their side hassle (end to a means), and/or their main source of income and I want them to ALL know I appreciate their services and I do NOT take any of u for granted. Thank_>

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  Rob Eckley

  :: 10 March 2023 05:25:45

  This store, Cary NC. Reminds me of the pizza hut I went to as a kid. The food comes out exactly as you order, hot, and fresh. The staff are extremely friendly, and very helpful. I've ordered here often over the years, never once had a problem.

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  Audrey Carans

  :: 15 January 2023 21:21:15

  I have eaten from here twice in the past two weeks. Both times have been good! My pizza was delicious and delivery was fast!

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  Courtney L

  :: 12 December 2022 19:58:00

  I had ordered this evening thinking i placed the order for this location, but it turned out to be Fuquay-Varina and i wasnt able to get ahold of them to cancel that order. The shift manager at this location also tried to get ahold of them with no luck. I've never had a good experience with pizza hut in NC until I went to this specific location. The shift manager and employee who were at the front were some of the nicest, honest, people I've ever met. They helped me out with my huge issue and I will forever be grateful for them. They went above and beyond and I feel bad for not even catching their names. Thank you for the service this evening!!!!

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  katherine roberts

  :: 30 January 2022 21:22:40

  Who ever is working at Pizza Hut tonight. Needs to learn some manners. I called the store after my pizza showed up burnt . I politely told the lady my pizza was black and asked for a new one, and the lady who answered was super rude with an attitude and didn’t even ask me any questions and said it was because it was ordered with no cheese. Yes I did that by accident but the pizza was black because it had such a small amount of marinara on it it didn’t cover 10% of the pizza and was black because it was burnt crust on 80% of the surface of the pizza. Not burnt sauce or pepperonis burnt crust. It had such a small amount of sauce and pepperonis on it that most of the pizza had nothing on it at all. She didn’t even give me a chance to explain anything and was very combative . The lady that was taking my call automatically had an attitude with me like she was upset she was at work I don’t even care about the pizza or the refund but the lady who answered the call at 7:59 needs to go through some training on how to answer the phone after it rings. Also learning how to not have an attitude right off the gate. I don’t even care that the pizza was accidentally ordered with out cheese which is my fault I’ll own that . Doesn’t matter if had cheese or not. No pizza should ever be sent out BLACK like this. Who in their right mind even thinks this okay need to be trained again. Her excuse to was “it doesn’t have cheese so it’s gonna be burnt” Okay no cheese is the first thing to be burnt in the pizza and if you look at the picture the pepperoni is burnt too . Okay so the bread is burnt cause of the no cheese so the pepperoni shouldn’t be burnt or the sauce. I understand mistakes happen at places and it’s no big deal normally things are dealt with without a attitude from whoever the lady was who answered the phone . Who once again had an attitude from the time she answered the phone. Pepperoni’s should never be burnt anyway. This is not edible, doesn’t have sauce. I always ordered from this store and I have never once have ever been sent a pizza that was this burnt. Or treated this way. Whoever also thought this pizza was okay needs to be trained again as well. I will be contacting corporate because the attitudes from this store right off the bat before I even try to speak and even interrupting me is unacceptable. Edit: also please tell me how the associate who answered my husbands called said he wasn’t a manager, just to double back and say he was a manager. Also we both spoke to the store manager, granted I yelled at her when I wasn’t going to be even listened to and talked over. I know yelling is never the answer and I do apologize for that but when I started the call off as nicely as possible because the pizza I got was not edible. However, when my husband called he was very polite and was just trying to fix the situation to which he was met with being spoken over and yelled at by the store manager. The answers the other manager gave were contradictory. The missing cheese is not the issue to why this pizza was burnt (pepperonis were burnt too) I yelled at the store manager to get her to actually listen to what I was going to say instead of just automatically being rude and yelling.