Pinnacle Financial Partners in Cary

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kommentare 5

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  Dave Gordon

  :: 21 November 2022 12:38:43

  From the minute I walked into Pinnacle Financial Partners to open up my business checking account, I have had nothing but the absolute best experience. Everyone greets you with a warm smile and takes the time to understand what exactly you are looking for and how they can help, And at any time during the process you have a question, the office leader, Jennifer Murphy, is there to step in and help answer and guide you through the process. It's so nice to have a bank like this right around the corner that I can drop into or call whenever and know that my financial needs will be met.

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  Mary Pierce

  :: 10 March 2022 17:13:18

  I work with Pinnacle through both business and personal transactions. For business purposes I have always found them to not only have the BEST customer service. They are always responsive via email, answer the phone and are willing to go out of their way to make sure you are a happy customer. I have had bank/check fraud that they jumped on immediately. They alerted me, they helped me setup a positive pay program (so I could verify daily charges remotely before they would clear) and they called me daily to not only make sure I understood the software, but that they were just a phone call away with anything I needed. They assisted me with a check scanning system to make my deposits inhouse easy and cut down on bank trips and so many other things. I cannot tell you how valuable this is to have a good banking relationship. On a personal note, they have helped me setup my own accounts and are super helpful anytime I have a question. I cannot say enough wonderful things about this bank, especially this branch. I recommend them to everyone who asks and even some who don't:)

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  AlliCarter Hair

  :: 22 February 2022 12:51:52

  Im so very thankful for finding Pinnacle Financial Partners. John Ponce has a well of financial knowledge and made me feel so comfortable while figuring out the right banking solutions for my small business. What I love most about this bank is how personal they make each exchange, and making it a point to introduce me to everyone that would be helping me . Im very thankful for them helping me make my business possible !

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  Matt Barnes

  :: 09 February 2022 08:52:44

  I was looking for a "small business friendly" bank and was very happy to find Pinnacle Financial Partners. I worked with Charlie Smith when i first signed up and was a bit skeptical - I thought the extremely friendly & helpful service was just because i was a new customer and that it wouldn't last. Well, Charlie transferred to another branch and enter Jennifer Murphy. Several years later and the service is still as good, if not better, than day one. Every interaction i've had with the staff at the Cary branch has been outstanding. They are always friendly and eager to help. And Pinnacle as a bank, could not be more small business friendly. As my business has grown, they have been very accommodating regarding deposits, etc. Please - don't change a thing! You guys are awesome!

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  Meagan Riddle

  :: 18 March 2021 23:35:13

  I rated Pinnacle 4 stars because every other banking institution is open to customers for regular business but for some reason Pinnacle Financial Partners is only allowing drive-thru transactions, you can call and make an appointment for a future date and time but that isn't very convenient. I figure most people feel the same way I do about this, the place that holds all your hard earned money should allow you to come inside for business. I understand wanting to keep their employees safe so instead of allowing the maximum Covid number of occupants allow half, that way it would keep your employees and customers safe but also keep your customers happy, without your customers a bank can't stay in business. I'm just a little disappointed with Pinnacle's customers service right now; they also closed my branch when they bought out Bank of North Carolina so now I have to drive twice as far for my banking needs😞