Piece-A-Cake in New York

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comments 5

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  Rex Firestorm

  :: 02 June 2018 11:06:55

  Top Notch. Another hit by Cake Chef.. Such a fun place to sit,eat and enjoy

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  Art3misB1izzard

  :: 29 May 2018 18:46:28

  The place is really nice, the waitresses don't hover you over every little thing. Maybe if the other treats were a little less expensive, seeing as a brownie and a big cream puff is the same price always has my opting for the cream puff and not trying anything else

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  Kasey Fausak

  :: 14 April 2018 12:56:46

  I LOVE this place. Not only is everything absolutely delicious, but the service is quick and the decor is pretty cute too. My only problem was that it used to be cash-only, but they accept card now so woo hoo! Definitely would recommend the Red Velvet LuLu (I'm low-key obsessed with those), as well as the Extreme Toffee Coffee iced coffee and Red Velvet shake. The sandwiches are really good too, especially the focaccia bread they use. 10/10 would recommend!

• en

  Chasman calman

  :: 06 January 2018 17:30:58

  I've been going to this fine establishment since it opened its doors. I purchase items for every occasion and even more so very frequently when I get the urge to pick up a treat for my wife and I just for the heck of it. Well for this past New Years Eve, I popped in and picked up dessert for for the family get together in celebration of New Years Eve. I purchased three different items. A Kringle (walnut coffee ring) 4 cherry turnovers, and 1 seven layer chocolate covered seven layer cookie for my wife as a surprise. To my surprise when I got home, I only had the Kringle the young lady had placed in a box and then in a bag. I did not notice that she had forgotten to place the other items in the bag until I got home. I knew that I'd be back to buy more things soon enough so after digging my car out of a snow pile my wife and I hopped in the car and set forth to go back to Piece of Cake on New Dorp Lane around 3:00 PM exactly one week later to let them know what had happened and also to get some more item. Well we explained the situation to the counter girl and she In turn got a manager Young female person ( no need for name)to further assist us. The manager said that it wasn't their policy to "release product" a week after the fact. She said there was no way for her to know that I purchased anything, even though I had just shown the counter girl my phone indicating the sale from my credit card right from my account. I explained that it was becoming an embarrassment to both my wife and I that not only have we been loyal customers since their opening and that I sincerely believed that the owners would probably handle this differently but she assured me it was the stores policy to handle it the way she was seeing to it. So in full disappointment and embarrassment, because she did this in front of the staff and all the customers there, I asked her if she thought we would make this up just to try and get one of their most reasonable items for free and lie,about it. She said I should have called right away, I told her that I have a very busy schedule and that this was my first opportunity to get back there and that since it was a local friendly and neighborly business that seeing her in person would have been sufficient enough and better than by phone. She stood her ground and even after asking her if it meant losing two great and loyal customers who have recommended so many people in the past and have spent so much on so many occasions, she simply said sorry it's our policy. This is a sad example of today's way of thinking by staff, entrusted in representing or misrepresenting a fine establishment's reputation in a way that could do damage to the concept of keeping local and being neighbors and cherishing loyalty and knowing your true customers. I believe Jacqueline would have been better off weighing the merits of her decision not only to publicly humiliate her customers ( husband and wife) illustrating to her staff a similar demeanor that would perpetuate this so called policy and manner of managing, questioning such a trivial claim such as a couple of turnovers and a cookie, and send away people who not only support the local stores but in turn pay her wages in doing so. The customer is not always right here, even when they truly are and trust in loyalty locally. So three Stars, it would have been 5 plus, because I have to be honest in saying that Piece of Cake Is a talented bakery, but regretfully and obviously the owners have to "Old School" try and get staff who understand that when a place loses one single customer that they actually lose that persons following and any future recommendations potentially, and the actual number of customers they actually lose when a situation is handled as such as it was described, the number is far greater than the well known 10. This has been a sad day for me. I've done a number of sincere reviews for, Google , hence my community and this is the first negative one I have had to do. Thanks a lot Young person manager, for darkening my opinion of Piece of cake. Hope it was worth it.

• ru

  Светлана Картополова

  :: 22 December 2017 09:02:25

  Вкусная,свежая выпечка всегда,на любой вкус.Хорошее обслуживание. Можно заказать любой торт или пирог на праздники.Не дорого. Всегда на месте можете выпить чашечку кофе и взять с собой выпечку. Рекомендую. Хотя бы один раз посетите обязательно.