Phoenix Park Hotel in Washington

🕗 opening times

comments 5

• 

  Jared Thomas

  :: 30 April 2018 12:21:41

  We always stay at this hotel every time we visit the city. It was great before but after the remodel it's really a fantastic place to stay. The staff are so friendly and nothing was amiss. We always recommend this hotel to our friends that are visiting the capital.

• en

  Ryan rich

  :: 10 April 2018 07:22:22

  Would not recommend. Rooms are very small and have no sound privacy. We checked in on a Thursday. Got to our room and heard every noise from the alley, room next door, and hallway. When we addressed with the hotel they refused to assist or refund. I wish the hotel had better management because it has awesome character and could be a wonderful place to stay. We left the hotel when it became apparent that management didn't care about our satisfaction. We should have listened to the other reviews where people complain about the same thing. Stay away. There are other great hotels in DC that care more about the customer.

• 

  Carissa Haston

  :: 11 March 2018 13:41:36

  Improved over years ago because they remodeled the lobby. It seems more spacious there now. Nice to be so close to union station. However, it's not handicapped friendly at all. The elevators are very small and the rooms are small for anyone with a wheelchair. There's a nice conference room, but it's hard to maneuver with s wheelchair because of the limited space. There aren't HP buttons to access doors. Decent hotel for most people, but not recommended for people with mobility issues.

• en

  Derek Martinez

  :: 07 March 2018 21:43:26

  Listen... The rooms are nice in the sense that they have a nice bed. They chose a nice mattress and down comforter That's where it stops being good. The rooms are small. There is no coffee machine in each individual room. And on the 2nd floor each morning they have coffee but it's not that good either and a very limited supply. The staff is very nice over the phone and in person but they won't be able to help in any way. And they blame it on we don't have it or we can't do that "sorry" They're aren't any good restaurants near by. The mall isn't very close. There really isn't any reason to stay here. There are better deals to be had and closer to the mall area or the restaurants so keep searching is my advise

• 

  Lillian Banchik

  :: 04 March 2018 08:25:11

  Updated recently this centrally located hotel is walking distance from both Union Station and most Capital office buildings. The rooms are small but comfortable fearing walk in showers. The only downside is the only on site restaurant is the Dubliner pub which also supplies the room service. While the food they have is well done it's a very limited menu. Fortunately there are many meal options from fast food at Union Station to area restaurants all within walking distance.