Pep Boys Auto Parts & Service in New York

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comments 5

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  Vartan Khachadurian

  :: 30 May 2018 11:05:00

  Counter person was patient and extremely helpful. The location is lucky to have him!

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  Raj Malhotra

  :: 17 May 2018 12:49:30

  Went twice to get a wheel alignment. The mechanic said something wrong with control arm, bushing or axle. So I took it to the dealership only to find out nothing was wrong and pay $84 for diagnostic. Going back a third time, for wheel alignment.

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  Jen Way Lee

  :: 11 April 2018 14:17:55

  After wheel balance and tire rotation, my 16 year old car runs as smooth as silk on the road. Thank you so much for the amazing service! And it only took like an hour. (I should tip you, will do next time!) The sales associate at the front reception is very friendly and helpful.

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  Bonni Yenshaw

  :: 12 February 2018 11:55:18

  I have been bringing my cars here for years. I have had exceptional experiences with Chris and Wilkins taking care of all my maintenance needs. I am not a mechanic so they always take the time to explain everything my car needs in very thorough detail. I am so appreciative of their honesty and their diligence. Thank you for all these years of taking care of all my vehicles needs.

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  Ken Frisch

  :: 23 January 2018 09:20:35

  Not enough mechanics for the amount of cars they service. Was told I would be in and out in 45 minutes-I thought reasonable to repair a flat tire and install a new battery. After an hour and a half waiting, I inquired "how much longer" and was told about 30 minutes! It was another 20 minutes. 45 min became almost 2 hours. I was given an apology and they made good with a pretty substantial price reduction. The work was satisfactory. The staff out back was friendly.