Pep Boys Auto Parts & Service in Fort Worth

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comments 5

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  Teri Rhodes

  :: 29 April 2018 17:10:38

  Look I honestly don't know anything bout cars, but the sales ppl were very helpful. They understood what I looking 4 & they even took time 2 EXPLAIN how it works. I learn A lot bout a car that day. MEMORABLE EXPERIENCE. THX U

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  ann Contreras

  :: 27 April 2018 20:16:28

  Literally went in an hour ago and asked for an oil change said the wait was an hour so here I am waiting nd my son goes in to ask how long more n he tells my son they can't do it today. Seriously you see me waiting . Could of came out and said something! I would give no stars if it would let me post with out it!

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  Manuel Mendez

  :: 11 April 2018 21:30:14

  I took my truck for aliment an route the tiers they lasted for 4 hours an they on changed two dam tiers i wounldnt recomed it they suck really bad service

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  billie baker

  :: 16 February 2018 23:55:29

  Fair and honest. The reason I took my vehicle to the dealer because the inspector was honest about not really being able to diagnose the actual cause of the noise.

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  Sartoris Ward

  :: 21 November 2017 13:40:21

  If I could give no stars I would. My headlight on my 2008 Ford Fusion went out, so I searched online and was told they replace bulbs for $9.99. I call and I'm quoted a price for a bulb. I go to the store and buy it and I'm told that the auto department can install it. I take it and I'm told no charge. This is great because I'm a full-time college student and funds are limited. I pull my car up and I watched the mechanic, with no tools, try to replace it. Of course he struggles, right? At this point there are 3 men under my hood, with no tools, trying to replace my bulb. I'm then told its hard to replace and that it would cost $30. I had to get to class, so I leave. I then double checked that online it said $9.99. I then called Pep boys to ask why was I quoted $30 when it says $9.99 online. I was then told it would take triple labor to replace the bulb. What is triple labor and why would it take 3 mechanics to change a lightbulb? I felt they were trying to rip me off..either because I'm a woman or because I'm African American. I will never go back to this store again. Anyway if it takes 3 men to change a bulb, it probably takes 7 to change a tire and I don't have time for that.