Peet's Coffee in Chicago

🕗 opening times

comments 5

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  Erica White

  :: 07 December 2022 09:43:23

  Horrible service, I wanted to switch up my coffee and try Peet’s other than my usual Starbucks. Granted I just started a new office job in the area, so why not. The first time I went, they were busy and I understand, I worked retail for years before now. So the second time I went, I saw they had a new item than the first time. I ordered the item with my coffee and I’m waiting for 5 or more minutes until a lady walks in and the only lady there with braids started conversing about an item they have back in stock. She told the lady your boss should give you a raise. I’m still waiting, I have 5 mins before I start work. And low and behold she gave this lady my sandwich. I wasn’t sure until the cashier who cashed me out say after 5mins, “I’m sorry we don’t have that item anymore or I would have to go downstairs and check” I was in disbelief, because I’m not a regular I was treated like my money had no value. The lady with the braids is being completely quiet and not saying a word. Knowing after I placed the order she put the sandwich in the oven. I said I wished I would’ve known when ordering because I don’t have time to wait. The cashier, you can tell was shocked, he also gave me a refund. FYI: I could’ve been your number one customer. I love coffee, however, I love great customer service too, whether I’m a regular or passing through randomly. It’s the experience for me. Treat everyone with kindness. It’s COFFEE who isn’t happy!!

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  Jennifer Ogbata

  :: 13 November 2022 19:45:45

  I like this better than any other famous coffee shops around. The coffee treated better and fresh. A small space so crowded frying peak times. I feel welcomed each time. Very positive place

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  Diamondlyfe , LLC

  :: 01 August 2022 11:34:55

  Truly love this Peet’s location! The staff is prompt, professional and polite!! They remember my name and my order. They make me feel welcomed. Carlos and Celine are fantastic!! There’s another young lady with a strawberry hat who is just incredible! This location is my go-to!

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  Navyanth Gowda

  :: 21 September 2019 17:09:33

  I like this better than Starbucks. The coffee treated better and fresh. A small space so crowded frying peak times. I feel welcomed each time I visit, very friendly place

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  Yahya Najjar

  :: 04 March 2017 09:32:26

  This Peet's Coffee is designed more for takeout. There is a small table where you can sit but you'll be facing the wall and in the corner near the door. It's a very small place.