Paul S. Roberts, DDS in New Rochelle

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comments 2

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  Angel Santiago

  :: 05 June 2017 09:26:51

  I am only giving 1 star because I have to. First off, first time I went everyone was very nice. Annoyed with the long wait but again everyone was nice. Noticed a small cavity on my 4 yeard old a few months back. Made an appointment 2 weeks out which I didn't mind at the time. Dr. Roberts saw him and said yes you have a cavity. No kidding 🙄. Then he said, 'I am going to refer you to a pediatric dentist'. When I asked why he couldn't do it he said he didn't fill cavities on children. Ok so why would you make me wait 2 weeks and waste valuable time if there was the chance that it couldn't be done in your office? He was very non-chalant about it. Well I wasn't because it is my child. I cancelled all our appointments and I will never go back. Turns out that when i found a Dentist on my own... he was seen about a month later because of availability and then he had to get a crown. Now I got a bill from them which I will have to pay the same charge to the other dentist out of pocket because he was "evaluated" by Paul Roberts. I strongly recommend not to take your children here. Felt that more harm was done with the long wait, knowing you couldn't fill it and for having that care free attitude. Never had any of my other kids have a cavity. Dr. Roberts office recommended to have my son brush his teeth in the morning and we do it at night. Followed this and we got a cavity within a few months. Pediatric dentist office said that is not wise advice. So the results, lack of care and care free attitude are a lose lose situation if you take your kids here. Never again.

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  Kamani Kumar

  :: 31 October 2016 23:31:14

  I had a last min appointment, very nice and professional and gave good treatment . Recommend for sure!