Panera Bread in Nanuet

🕗 opening times

comments 5

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  Rpglovertash

  :: 05 May 2018 22:24:18

  I can never go back, because the service keeps getting worse. If, you get friendly staff than it makes the visit memorable while the cold and unfriendly staff makes this place terrible. Additionally, the store has very high turnover and is very shortstaffed so my past rapid pick up orders were never ready on time and I had to wait additional 15-20 minutes to get my order corrected since, I had to wait for the one cashier that was handling the long line to be free to get my order ready since there is only one person, working the front. This has made, ordering at this store, a complete nightmare since so much time is wasted to get my order prepared even though I ordered the item over 20 minutes ago. I kept supporting the place until this moment because, this restaurant used to have an amazing staff that made this place, very welcoming and the food was always delicious. Unfortunately, the high turnover has made this place just a revolving door for young students that don't really want to work and it shows in their unfriendly demeanor towards guests and the food that is prepared wrong or not prepared properly at all. I kept getting disappointed with each visit that, I finally had enough because each year, this place is getting worse and it looks like management needs an overhaul because, they should be training and hiring associates that actuallly, encourage people to come back, instead of disappointing them with lackluster service.

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  Nassim Sabba

  :: 23 April 2018 12:26:00

  The whole chain has gone down in quality and quantity over the last two years everywhere. Portions have become ridiculously sparse of main ingredients and on-line order asks for tips ahead of time, before you have had a chance to evaluate the service and quality. This picture is typical for a mozzarella flatbread PLUS gouda. It is typical from CA to FL, NY...

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  V Yost

  :: 17 April 2018 15:29:48

  Slowest Panera ever! We waited for an incredibly long time to receive our food. The staff seemed preoccupied. Won’t be coming back to this Location again.

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  Amir Baratali

  :: 31 March 2018 14:36:36

  Steve is the best manager. Great place to come for early lunch or early evening bite with a small group of friends

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  Gemma Mahoney

  :: 01 March 2018 13:51:11

  Just received Panera Catering at our office and must say it was AMAZING. Great presentation, for a great price. Thank you Curtis for helping us with everything and setting everything up! We will be ordering again!