Oz Moving & Storage in New York

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comments 5

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  Valerie Kokelaar

  :: 08 June 2018 10:18:14

  Our move went really smoothly! The movers were friendly, hard working, careful, and incredibly systematic! They communicated well with each other and remained professional all day. We highly recommend Oz and will use this company again if/when we move in the (hopefully far) future.

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  Amy Rose

  :: 30 May 2018 12:34:21

  This was my third move with Oz and another great one! Sebastian's crew arrived at my apartment right within the window they estimated and they were able to pack up the entire apartment very quickly. Everything arrived safely! Oz reassembled my furniture and even helped move heavy boxes around for easier unpacking. Sebastian and his crew made moving stress-free! I would highly recommend Oz.

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  Vera Wong

  :: 23 May 2018 17:38:55

  The team of 5 that helped us moved couple days ago are the ultimate A team! They r soooo good and efficient we were so amazed. We moved out from a 6th floor walk up with 20yrs of possessions plus lots of heavy photography equipments to a smaller apartment. Made a stop at the storage as well and these guy were so professional, the team leader came up took a look at our stuff/boxes and strategically planned out what goes into the truck first and what goes last. & the speed of them wrapping & dismantling our large pieces of furniture was also amazing. They were so strong and fast and treated our furniture with care. Those stairs were no joke but they seem so used to it. And with great attitude too! We provided them with water and some energy bars. The whole move with two stops took less than 8hours. (9:30-5) and they were also very cooperative when we directed them where to place the furniture at the new place. I cannot praise them enough! Totally trust worthy and deserve a good tip! :)

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  Alexa Gordon

  :: 13 May 2018 13:34:41

  Our first move with Oz went perfectly. We went with Oz for our second move, despite our building trying to have use another service (at a discounted price). The movers were kind with professional demeanors but due to parking issues, only 3 of the 4 movers were available to help pack our goods, and because of the missing mover, the others seemed in a rush. This was obviously the case, since we showed up to our new apartment with several broken items including a broken microwave oven, scratched mirror, and a busted speaker (which we saw one of the movers drop without saying anything to us). Oz followed up with us to see how the move went. We let them know it was definitely not as good as the first time and explained the broken belongings. Instead of offering anything to make us feel better, they just sent us a claims form so that we could submit this to our insurance if we felt necessary. They accepted zero responsibility for the damage and instead were forcing us to claim against our own renters insurance (which would likely increase our premiums in the future and count towards our deductible). For all intensive purposes, this was just a move to quiet us rather than solve the problem. For a customer service oriented business that relies on word-of-mouth recommendations, I was surprised that they solicited feedback and then so clearly ignored it. We will not be using Oz next time - for paying several thousand dollars in moving costs, I want items to show up to my new apartment that are not broken and I want to work with a company that asks for my input only if they actually care to make things better or improve customer experience.

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  Stephanie Marchetti

  :: 13 March 2018 02:56:21

  Using a moving company is pricey, so you want to make sure you’re getting your money’s worth. Oz was recommended to me and my boyfriend by 2 different people and were absolutely thrilled with them. We had Emilio as our foreman with 2 other men. Emilio is very skilled and ensured his team did things right without cutting any corners. The men worked very efficiently and extremely carefully. We were impressed by how they were meticulous with wrapping our furniture and navigating each piece, up 2 flights of stairs at some points, without even touching walls, yet they did so very quickly. They made the process look seamless, which it obviously isn’t. It was truly amazing. The men also went above and beyond in ensuring things were placed exactly where we wanted them and offering to take smaller items we planned to take ourselves, both of which made a big difference. It was very helpful and took all the stress out of the day. We had to make 2 stops from the point of origin, which worried me at first. I labeled each piece with its destination and the men labeled it again over the tape and blankets, which made things go very smoothly. At no point during the move did I feel overwhelmed, a direct result of the Emilio’s expertise and all 3 men’s hard work. They didn’t stop for a second and never made us feel like we were asking too much of them. We definitely, definitely got our money’s worth and then some. Should we move again, we know who to call. Thank you, Oz!!!