Osceola Garage en Baldwin Place

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  Michael Stellwagen

  :: 03 April 2018 20:35:58

  I have been a customer of Osceola Garage for over 20 years. What has kept me a customer for so long? Joe runs his business with the following principles: honesty, ethics and integrity. He truly cares about EVERY customer and repairs every car with an exceptional level of detail. When Joe and his team inform you of a needed service for your vehicle, you can rest assured knowing that they are not trying to sell you a service that your vehicle doesn’t need. The best example I can share is my MB was recently at the dealer for it’s last “free” maintenance. The service department tried to sell me $3,000 of repairs, which I declined. I brought my SUV to Joe and asked him to do a full inspection without informing him of what service the dealer said I needed. The technician reported back that there was no service needed. I informed the tech of the service the dealer said I needed and he showed me exactly why the service was unnecessary. Not once in all the years that I have been going to Osceola has any of my cars broken down. We have taken many long distance road trips and I never think about my cars maintenance before taking the trip. Beyond the high level of automotive service that Joe provides, he is also a great guy! Joe is very involved in giving back to the community. I attended his Family Service Day and was very moved by his genuine heartwarming care about the families of the cars that were being serviced. What an inspiration he is to our community! I look forward to being a customer for another 20 years!!

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  Mary DiNardo

  :: 31 March 2018 14:31:40

  I have been a customer of Osceola Garage for over 15 years now. Recently during the ice storm my car slide into my garbage container and crack my spoiler on the back of my Lexus. I was quoted from a body shop over $800 dollars to replace a spoiler. When I ask Joe at Osceola Garage if he does this type of work, he told me he can help me out. He quoted me a price for the labor and the part for a much lesser price then the body shop. Osceola Garage goes out of their way for you. Their mission is to help their customers in anyway they can. They are all about the community and ARE ALWAYS giving back. Family Service Day is just one of the ways that Osceola Garage goes out of their way to help those who are not fortunate enough to maintain their vehicles. So, if you are wondering if Osceola Garage does the right thing. Well, please think about what they do in their community and for their customers. They have been established since 1980 and I have seen businesses come and go because they DID NOT do the right thing. I wouldn't go anywhere else and very happy that I can trust them to take care of my automotive needs especially as a woman

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  Omri Blair

  :: 31 March 2018 10:18:55

  Don't go here. They think everyone is rich. I went to get a quote for replacing a radiator and I already bought a radiator so just needed them to put the new radiator in car. The first quote was very high I went 2 weeks later asked for another and the price dropped 200 and again the week after and the price was half of the first estimate. I even asked them if their labor price was 99 and the guy on the phone said its 150 and that they haven't worked for less than 150 in years but when I went for my 3rd estimate the labor was 99.....?Also the first time I got the quote they said replacing a radiator was going to take 4hrs....? The reason it was so high. The 3rd time they were labor was 1hr and a half. I do not recommend going here. They will play games with you and not even realize that you are the same person and give you different prices. Do not go to this garage. If I could give 0 stars I would.

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  Erik Douai

  :: 10 March 2018 14:27:39

  I have just moved to the area. I needed to have my inspection completed. I walked in on a Saturday a few minutes prior to their scheduled closing time asking if it were possible to squeeze me in. Chris replied, no problem. They were staying open late today to take care of customers today because of the storms this week. I was in and out in a reasonable amount of time. The entire staff was professional and friendly. The staff exuded an attitude like they wanted to be there and enjoyed their work. They knew most of the customers by name as they walked in. Fresh coffee and cookies available while I waited. Fox news was playing on the tv and I appreciate that choice over other news stations. I was handed a new customer packet detailing all their services and reccomondations for the future. With many choices on where to take my vehicle, this establishment stands out amongst the competition. I will be returning soon for my next automotive need.

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  Bob Zaslow

  :: 12 December 2017 10:01:18

  I've been a customer of Osceloa Garage for at least twenty years. I keep coming back because they know how to keep my cars running for years after their perceived "shelf life." For Honda Civic has more than 240,000 miles and still going strong. They are fair, honest, and excellent mechanics. But since so many people know what I know, they can be pretty busy, so call ahead for an appointment. I highly recommend them.