Optix On Downer in Milwaukee

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comments 5

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  Paul Weston

  :: 03 May 2018 23:03:39

  Let me start by saying the folks at Optix will go the extra mile for you. I have a very busy schedule and was having a hard time getting in to pick up my glasses. They offered to bring them to me downtown to my office in the US Bank building. I felt bad but took them up on the offer. Wow, I haven't been able to see this good in years. I paid for premium products and services and that is exactly what I received, thank you so much, you now have a customer/patient for life!

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  Jake Michu

  :: 29 January 2018 13:13:18

  I ordered contacts from here and I paid for them to ship it since I live farther away, and I didn't get anything for 2 weeks. I called them and they didn't know what I was talking about and they completely ignored or forgot my shipment.

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  Eric Adar

  :: 15 December 2017 14:38:38

  Kathy, the office manager was extremely helpful when I needed help measuring my pupillary distance. I have never been to Optix before. Despite this she was kind enough to offer this service gratis. I ended up ordering a pair of speciality lenses today. Thank you for being kind and helpful!

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  Tom Wilcox

  :: 06 July 2017 14:41:12

  Walked in today to purchase frames for something I had lost in New York City. They were able to get the same frame that I had bought in New York ordered and promise a 1 week turnaround on my bifocals!!! Are you kidding me.... I think I found my new spot and will tell everyone about this little gem of an optical shop. When you stop by ask for Kelly!

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  Mary Porter

  :: 24 April 2017 12:05:04

  I'm so impressed with the professionalism, communication, and customer service I experienced at Optix on Downer! I'm in love with my new glasses. All my questions were answered, all my needs meet, and the process went smoother than I ever could have imagined. :) Ask for Tyffani; she's the best!