Ontellus in Houston

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comments 5

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  Arturo Longoria

  :: 01 March 2018 12:17:20

  Horrible customer service. When providing a service and a customer calls, there is no need to treat the customer in a demeaning fashion especially when the request for the information has NO bearing on a case.

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  Diana Delk

  :: 05 January 2018 10:58:23

  Worst records company. If I could give a zero star rating I would. They rearrange medical records so you're receiving not an exact duplicate of the chart, and instead records arranged by Keais according to their internal policy so the page numbers are out of order. Also, Keais inserts a number of pages that have nothing to do with the records so for a single page of billing records you have to flip through 20 pages of administrative BS inserted by Keais. This is horrible. I don't see why any law firm uses this service. I know I won't.

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  Prairie Elliott

  :: 02 January 2018 15:21:57

  Ontellus is a wonderful company to work for. We strive to provide the most reliable and efficient records retrieving solution to insurance carriers and legal professionals. Our extensive industry knowledge and experienced staff enable us to provide a fast and complete records solution to our client.

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  Beenish Rehmat

  :: 27 December 2017 19:00:25

  Great place to work! It is a pleasure to work in an environment where you learn a lot from others and which is very supportive. The culture is very opened and offers a great life balance!

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  Tony Isaac

  :: 27 December 2017 12:40:11

  As an Ontellus employee for the last year and a half, I've always been treated with respect. Ontellus has a great team, who care about their customers. The company is especially good at handling large customers who have need of a constant flow of documents from medical providers or others who may relate to court cases.