OneClick Cleaners in Las Vegas

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comments 5

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  Evan Savar

  :: 14 May 2018 19:47:46

  My clothes were a week late and one item returned shrunk when I asked to speak the manager to voice my concerns... All I got was excuses and finger pointing through texts about a personal case online 7 years ago that head 0 to do with my customer services complaints & OneClick Cleaners. With stronger communication and service I can see how this service would be useful. With so many other options I will not be back to OneClick cleaners and I hope you proceed with caution. I have contacted the BBB about my experience.

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  Rich Cooke

  :: 13 March 2018 02:47:25

  Not good. Promise return next day but do not deliver. We almost didn’t receive our laundry back before we were leaving as a result. Also impossible to contact on either of the numbers provided or WhatsApp (as they suggest). Laundry was done to a decent standard when finally received.

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  Thomas Kelly

  :: 25 February 2018 17:03:54

  Visiting Las Vegas for a Trade Show, today is Sunday, Feb 25, 2018. We needed some Corporate Table covers dry cleaned and pressed. We found One Click Cleaners located about 3 Miles from the Convention Center. They are the only cleaners open Sunday in Las Vegas. We went over, very nice people, friendly and hard working. They will have our covers done Monday afternoon just in time for Tuesday show opening. I highly recommend this company for dry cleaning needs in Las Vegas. Tom K Connecticut

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  Clarissa Finianous

  :: 20 December 2017 18:16:51

  Amazing service! Got our laundry picked up from our hotel bell desk and had it delivered same day for a rush fee - the whole process was hassle free and easy! We used the wash and fold service and our clothes smelt amazing when we got them back! Highly recommended for travellers!

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  Brian Hempenstall

  :: 11 September 2017 08:04:56

  DO NOT USE THIS COMPANY!!!! Terrible service, They never answer their phone and delayed returning my items after they promised I would receive them back the next day. I would never use them again. when my clothes were finally returned they were over a day LATE, some still WET they even folded the wet clothes. PLUS some were still DIRTY! this is why you should not use this company.....after my clothes were picked up from the hotel, I was asked via SMS to text my credit card details too for payment. which I did. I was promised my clothes would be returned by the end of the day. after returning back to my hotel, my clothes had not been returned. we called multiple times requesting to be called as soon as possible but not one call was returned. we had not heard back and decided to re-book our flight as we had not received our clothes back. I called at 8am the next day asking as to why we had not had our items return. they claimed we had not made payment but we had, I told the girl on the phone I sent a message yesterday. I then said look, we just need out clothes back. I gave her my details over the phone again to rush our order. we were told we would receive our items back within the next 10 minutes. after an hour I called again. the driver had been delayed and would return out items in less then 10minutes. It got to 11:30am still no clothes. We called again...promised they would be at the hotel in five minutes. they were but still DAMP and warm like they had just been taken out of a dryer! We called again asking to called back by a manager regarding my dissatisfaction with their overall service and they sent me a text instead of calling..still waiting for a call...