Omni Austin Hotel Downtown en Austin

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comentarios 5

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  Hailey Pérez

  :: 09 March 2023 15:11:43

  I loved my stay here, the employees were kind and went out of their way to make us feel comfortable. The car valet really did come in handy, and made staying downtown a good experience. Breakfast via room service and the restaurant was great, portions were generous and worth the price. For the price, the room did feel small but it was functional and beautiful.

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  Valerie Clark

  :: 01 December 2022 18:51:37

  All of the staff were very friendly and happy from the moment we arrived. We booked a deluxe king room with a walk in shower which was very nicely decorated and the bed, pillows and duvet were beyond comfortable! The hotel is in a quiet location which is easily walkable to everything downtown. Andy in the coffee shop took excellent care of us every morning for breakfast and it was spotlessly clean. The fresh baking was absolutely divine...a cookery book would be a great idea! We will definitely stay here again when we return to Austin!

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  Tara Mustafa

  :: 08 October 2022 11:39:49

  This hotel is exceptional. The sales team is so efficient and professional. Jordan showed me options on the corporate and personal level. This hotel is so unique to the Austin Market and for beautiful city and Austin themed floors. The atrium is so beautiful and every inch of the space is useful and esthetically pleasing. I would highly recommend the conference rooms as well. Thank you for the world class customer service.

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  Brooke Butler

  :: 22 September 2022 12:38:07

  I want to start off and say that most of the staff was extremely friendly and super helpful. But overall, this hotel was just disappointing. I had higher expectations with it being Omni. We came to Austin for our 5 year wedding anniversary and brought our 1 year old. We booked a 1 bedroom suite with a balcony, planning to let our toddler take naps in the other room while we enjoyed the balcony and whatnot. The room smelled a little like mildew, the bathroom and balcony doors were very hard to open and close, and if you closed the bedroom door, the bedroom didn't get any air conditioning. There was no furniture on the balcony, so we couldn't sit out there and enjoy it. That was a waste of an upgrade. The rooms seemed super outdated furniture-wise and decor-wise. They weren't terrible, but definitely nothing special. The pool looks way bigger and nicer in the pictures than it does it real life. The pool bar was even more sad to look at. The valet was very slow. One of the times we waited for over 20 minutes for our car to be brought up. When you are paying $40 a day for valet service and it takes 20 minutes to get your car, it's extremely frustrating. When you have a super impatient 1 year old with you while you're waiting, it's even worse. The coffee bar and restaurant were pretty good. Service was good and food was good too. One of the bartenders seemed very unhappy to be in Austin. He was pretty friendly, but he made it very clear he'd rather be somewhere else. Not really a big deal, but when you are excited about visiting Austin and the bartender basically tells you it sucks, it kind of puts a damper on things. Overall it wasn't terrible, but for the money, I would have rather paid an extra couple hundred dollars to stay at the Fairmont, or saved money staying at a Marriott.

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  Anthony D'Rozario

  :: 28 August 2022 12:58:48

  I wish I could give 6 stars because the service provided from hotel staff was impeccable. Spent our engagement weekend at the hotel and from the initial setting of the reservations to the constant communication to ensure everything I could have possibly imagined was met. From valet service to checking in to champagne setting for the special moment, it was perfect. If you are planning to stay for any special occasion, please consider the Omni Austin because the staff will make sure that they will do everything in their power to make your stay as perfect as ours was!