Northwest Opticians Inc en Saint Paul

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comentarios 5

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  Barbara Dodge

  :: 20 February 2018 12:19:09

  Why did I get my eye exam and buy my new glasses and contacts here? 1. Independent store. 2. Near my downtown neighborhood. 3. Very pleasant browsing several times while getting coffee at Dunn Bros. who share the space. Excellent eye exam. Fun frame slection session. Frame prices: average, to $$$ but there are nice frames at a discount when buying new glasses. Recommend.

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  Jessica Mount

  :: 21 September 2017 14:21:53

  I love the doctor, and the staff is super helpful. Contact lenses nearly always come in next day, and they'll help you out if you're in a jam and waited too long to order more ... not that I've ever done that ... no way, not me. They are a small shop, and you may have to wait to be seen if the staff is helping other customers. Not their fault ... go grab a cup of coffee and enjoy the unique ambiance of a combination coffee shop/optician's office.

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  Ashlee J. L. Sherrill

  :: 18 May 2017 13:48:31

  I called to set up a first time patient appointment and the receptionist was incredibly curt and unfriendly... in my opinion, quite rude. The eye doc might be phenomenal, but if I would have to deal with an unfriendly staff every time I need to make an appointment, I'd rather take my business elsewhere.

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  Nancy Huisenga

  :: 14 March 2016 13:37:57

  I have gone to NW Opticians for years, except when we lived out of town. My husband and I have moved back to St. Paul and once again I returned to have my contact lens and eye glass prescriptions updated. The owner Roger, as always, is very customer-oriented, friendly and efficient. The optical exam was excellent, and the doctor was determined to be exact in her prescription (in spite of the fact that I arrived for my follow-up exam to get the eyeglass prescription updated while wearing the old contact lens prescription rather than the new one). The only suggestion I would have for the Roger is to reevaluate the work performance and attitude of his assistant. I found her to be brusque and inattentive, to the point of rudeness, every time I was being "helped" by her. She doesn't greet customers in a friendly manner, she appears distracted and disinterested in making their experience pleasant, and when I had my 3 pairs of glasses updated with new lenses, she passed them over to me (directly from the technician who had just finished placing the new lenses into them) without offering to adjust them or clean them. I observed this behavior with other customers as well. She is not doing Roger any favors, in my opinion. Other than that, this is a wonderful, high end optical store, and the Dunn Bros. coffee side of it makes it a delightful place to do business.

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  Evan Wells

  :: 29 March 2013 17:53:47

  I work downtown and had a ripped contact with no back-up glasses. I walked in, explained my situation, and they gave me a trial pair matching my perscription. Helping me out when I was not even a patient there was awesome.