NEFCU in Franklin Square

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comments 5

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  shannon ohara

  :: 02 January 2018 13:11:29

  Highly unhappy with this branch. I just opened a business and personal account and the personal banker whom was assigned wasn't knowledgeable of the process or answers to any of my questions regarding opening a business account. Making matters even worse this ill-trained and unknowledgeable personal banker also entered my social security information incorrectly despite the fact that the info was clearly written on original physical documents given to her. Then to continue making matters worse, I still have not received my business login information YET I was mailed a business debit card!!! smdh. So I currently have no online access to my business account and have to travel quite a ways from my home to the actual branch just to complain because guess what?? when you call the branch number provided on google, you aren't even connected with anyone at that branch, instead your call is rerouted to the Westbury office. I totally would not recommend NEFCU and I honestly think I'm going to closeout my account and take my future banking plans and find another bank!!!

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  Dom Lorusso

  :: 23 August 2017 17:07:27

  Been with nefcu for about 8 years. They are amazing. They have helped me get a couple of car loans over the years with as low as 2.3 interest ( I finance used cars then sell them 2 years later) they're personal loan rate beats "care credit" from what I seen and any time I had some type of "fraud" on my card they caught it quick and reimbursed the money that I had lost. I recommend everyone to go their especially for car loans because most car dealerships are dishonest and can't come close tho their rate. Also their credit cards and line of credit has also helped me a lot over the years. Thanks again guys !!!

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  Phil Nespeca

  :: 06 August 2017 16:01:52

  Since this is a credit union, and not a bank, the service and rates are good.

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  William D Griesch

  :: 27 February 2017 12:03:46

  I have been to many other banks i have been hit with many fees and hidden charges NEFCU let you know the fees if any upfront ! i was looking for another bank and a friend suggested that i open an account at nefcu well i have to say that it was the best move that i could have made. I have never had a bad experience with branch personal or people in the call center. all account rates are much better that other banks there website it's easy to use to pay bills and keep up to date on account activity and once that you are a member you can recommend family and friends and reep the rewards as they give you a bonus for everyone that you get to open a account. NEFCU also offers access to there accounts through shared services around the country

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  Kyle Walsh

  :: 05 April 2016 17:38:21

  If you're reading this you probably been screwed by Banks. I've never had any problems with unnecessary fees at this Credit Union. If you recommend a member they will give you $75. They also have higher savings rates and lower interest rates than any Bank. No fees on anything. When I told Citibank I was leaving to go to a credit union. They had no reasons why would be better to stay with them. The NEFCU is top notch.