Murray Motor Imports in Glendale

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kommentare 5

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  Tony Sutera

  :: 24 March 2018 10:30:52

  I can’t say how amazing it was to work with Luis Ramos and the rest of the team at Murray Motors. He got me an incredible deal on a car I love. If you’re looking for a new car make an appointment with him today.

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  Ali Besharat

  :: 28 March 2014 19:58:29

  My wife and I as two proud owners of Mercedes Benz cars would like to strongly recommend Mr. Todd White, the service adviser at Mercedes Benz of Denver. He has always been incredible throughout the service experience. I am a Marketing professor who teaches service management and customer experience management courses at the Daniels College of Business, University of Denver. Todd does an excellent job of explaining our service options as well as answering all of our questions. We are very impressed with Todd’s knowledge and professionalism and we feel very informed and confident in his expertise. From the day we decided to work with Todd until now, he has gone far above and beyond our expectations and has demonstrated outstanding service quality. We never had to worry about our cars, because we know Todd has everything under control. He always responds to our email/phone inquiries in a timely and professional manner. We could not be happier with the service we receive from Todd and this dealership.

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  Randall Hervey

  :: 30 October 2013 12:56:04

  I've always been impressed with the service I have received from Murray Motors for my BMW, but I'll admit today that I was even more pleasantly surprised. I brought my car in for service because I noticed I had a leak in the fuel system when I filled the tank. I fully expected to pay for labor and whatever other costs there may be to repair the leak. When I picked up the car, the cost to repair the leak was zero. The service advisor told me that when I had my car in two weeks previously for a full service, it appeared that the fuel filter cap might not have been fully tightened when they checked my fuel filter. So, there was no charge. As usual, the car was washed. It would have been very easy for Murray to charge me for the repair and I would have been none the wiser. I'm not sure when I am going to update my BMW, but I know exactly where I am going to buy it when I do--Murray Motor Imports.

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  Marie Yue

  :: 10 October 2013 16:10:10

  I'd give the sales person I dealt with when purchasing my new BMW from Murray Motors 5-stars! He was really great; honest, not pushy, and very easy to work with. However the service department has continually been an issue for. I get the run around every time I try to call and get advice or help on something. Honestly I speak to a receptionist who then repeatedly transfers me to service people so I can ask a question, but no one EVER answers. I finally just hang up. My husband felt like he was a burden when he brought the vehicle in for a fluid refill, they didn't tell him the vehicle was done, just parked it outside and left the keys in the ignition. He finally went to confirm it was done and was NOT happy with the service he received while at Murray Motors. The last time I brought my car into the service department for an oil change, I made an appointment to get a loaner and had to wait for an hour before finally getting a tiny little junky Enterprise rental car. I understand that is not necessarily Murray Motors fault, however they should have some kind of deal to only provide certain cars to Murray customers. I drive a full size SUV so to be put into a micro-mini tin can sedan is a problem for me. Not to mention, I had to take a van ride to Enterprise instead of them bringing the car to the dealership. I am giving 3 stars on this review because the service supervisor was very accommodating after I explained the problem I had with the rental car and that it took from arrival to getting into a loaner, no joke: 1.75 hours. When you purchase a "luxury" car, you expect certain things out of the dealer and service department. Murray Motors is just not consistent in providing excellent service.

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  W Stovall

  :: 06 July 2012 15:59:24

  Absolutely the best car buying experience I had to date. My salesperson Louie Quezada was fantastic to deal with. He went out of his way to ensure all my needs were taken care of and that I was well informed of every step in the car buying process. In fact, I was so satisfied with my first vehicle purchase, that I purchased a second vehicle from him 2 weeks later. Along with Aaron the Sales Manager and the rest of the staff of Murray Motors, I'd say they get how customers like to be treated. I'll certainly continue to do business with Louie and Murray Motors and will highly recommend them to others.