open
🕗 opening times
| Monday | - | |||||
| Tuesday | - | |||||
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| Saturday | closed | |||||
| Sunday | closed | |||||
932, 12th Avenue, 98122, Seattle, King County, US United States
contacts phone: +1 206-325-3992
website: www.mossalley.com
larger map & directionsLatitude: 47.611386, Longitude: -122.3163489
Nicodemus Paradiso
::The parts they charged me $800 to replace were broken when I picked up my car. I replaced them myself for $160, working great now.
lucas atencio
::Great service. My car hasn't run this well in years
cynthia jordon
::Can a review be rated no stars? Maybe not, well, I guess the one star can be them getting the car to start once so I could drive away. It started when my very reliable Rock of a car wouldn't start, I called AAA and the AAA guy said it was definitely the starter, he told me to keep the car running. I took it to Moss motors where I told them that AAA guy told me I needed a new starter. Moss motors said AAA guy was not a mechanic and I would get a new battery (AAA guy had said the battery was OK). I told them I had limited finances and they said I definitely didn't need a new starter. A week later my car didn't start again and AAA guy said it was absolutely the starter. I said I would like to be credited for the money for the battery I didn't need towards the starter that was crucial. They said they'd do something. They examined the car and guess what, the starter needed to be replaced another $450, but then they said I'd need a sensor, another $523 and while I was doing the sensor I really should get the serpentine belt replaced and I could be out of their shop tomorrow for a whopping $1,600. They said just break out a credit card. When I said I didn't have that kind of money or credit card and could I make payments the CEO-owner said there were 4 owners including himself and the answer was always no. He then demanded that my car be out of his shop the next day if I wasn't getting work done the next day. He said he would call me if he got the car running and I could pick up and if it didn't run he said "Well, you have AAA don't you.?" What a nightmare!!! Never go to Moss motors they not only will Rob you but they do it with a serious lack of compassion and respect for the customer.
Jen Havener
::Good work at a decent price, accurate estimates and timely completion. What more can you ask for?
Gentry Lange
::Unless you want to overpay, don't go here. Everything is at least 200 bucks more than anywhere else I have ever taken my vehicles. I've had two experiences here, both were vehicle inspections and in both cases they added up a lot of work that the cars obviously did not need. Good tires were rated bad, oil changes were claimed to be needed when in fact I had the DAY BEFORE just changed the oil. Not only are they overpriced, by at least 33%, they add up work that is not needed. Beware.