Morehead Honda en Newburgh

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comentarios 5

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  McScribbles McGee

  :: 04 June 2018 13:43:49

  I took my car in for a routine oil change this morning, and as you probably guessed, Monday's are crazy. The young lady who received the car was very helpful, unfortunately the tech who I was waiting for was having a bad day. I waited for about 30mins and then asked him about how much longer it would be before he could check me in? He stated I'm busy right now! The service Manager came to me and asked if I was next I replied yes and he then spoke with the tech informing him that he's noticed that I've been waiting for a while. The tech went on to help someone else. After he finished and the customer left I asked if I could sit down, her again stated the he was busy. The service manager came by again and directed me to another service tech who was cordial and polite and within 20mins I was on my way. The reason I gave 4 stars was for the Service Manager and the tech who assisted me in ensuring that not only was I taken care of but they also made sure that the other customers who were also waiting was taken care of as well....

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  Erin Biglin

  :: 01 June 2018 18:19:29

  Exceptional service drive experience. Quick, on point, and friendly, Morehead Service Greeters, Service Advisors, Management and Technicians will do their best to give you their service you deserve. Go in, see for yourself. These guys know what they are doing. Why do you think they've been in business for over 60 years?

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  Mimi X

  :: 09 May 2018 14:57:49

  The Service department at Morehead Honda is absolutely amazing! It’s very clean and organized. Whatever repair or service you need to be done to your vehicle is done promptly and efficiently. The staff members are extremely kind, welcoming and attentive. I needed an oil change and the service manager, Chris, made sure my visit went smoothly. Highly recommend!

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  Franz Constancio

  :: 09 May 2018 12:04:34

  Terrible service, long waits. We brought our car for a Honda recall, they ended up having to give us a free detail because they made tracked grease in the interior of our car. We brought it there our of convience. Never again. Please use another Honda dealership. Too many issues. They also did unauthorized work on the car with any proper signature. I will be calling Honda Corporation to let them know.

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  Jaime Mennerich

  :: 07 April 2018 19:24:18

  I have never written a bad review before, however I feel like consumers should know and beware of this dealership. My daughters lease was up and she opted to purchase the car after tossing the idea of a new lease up. We were approved for the new lease through Honda financial and when she changed her mind about a new purchase, I called Honda finance directly and they told me the could convert the loan application from a lease to a lease buyout. The dealership told me they would buy the car from Honda, certify it as a used car and sell it back to us for over $2,000 that the amount of the lease buyout. I told them no, that we didn’t want it certified that my original contract stated I could buy it out for the cheaper price. They refused to do my lease buyout for me without paying the extra money. My daughter and I became very frustrated as we sat in the dealership nearly 3 hours, 30 of which every employee was in the back having a meeting for employee of the month. There were customers coming in to inquire about new cars, and no one to help them. Since they refused to do my lease buyout, I called Friendly Honda in Poughkeepsie. Very friendly, courteous, prompt... out loan was done in 1 visit. I have been a loyal customer to Moorehead, however they have gone down hill and I will not be back.