Midas in Watauga

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kommentare 5

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  Question Beggar

  :: 15 May 2018 22:21:40

  It's not when things go right that you can tell a quality shop, it's when things go wrong and how they handle it. Things went somewhat wrong for me, getting a catalytic converter put in. The install took an hour or two—that's good—and it worked fine at first, but later the check engine sensor came on again. In a rush to get my car to pass inspection before the tags went bad, I panicked and had the dealer re-do the work for major $$$. (Twice what Midas charged me.) The dealer maintained that the wrong model converter was put in. Note: this may or may not have been so. I drive a Kia and their factory stuff can be wildly expensive. It's likely their check engine sensors need a little encouragement to play nicely with the much-cheaper, but still good, after market parts, which Midas could have adjusted. I had the dealer save the old muffler, expecting to have to wage a legal battle to get some of my money back on the Midas install, and went to see the owner, Mark. Wow. I wish I'd waited and brought the car back for him to re-work things instead of going to the dealer. Would've saved me a lot of time and a LOT of $$. Mark knows his stuff, was sorry for my difficulties, and gave me a full refund, no questions asked. Now that's integrity. Cars and car parts are getting more complex every day, not less complex, and that's a challenge for the best mechanics. Usually everything goes well, but on the off chance that there's a problem, it's good to know this shop stands by the quality of their work. Trust Midas Watuaga. They'll treat you with integrity. Next time I need work, I'll be back.

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  Tyler Atwell

  :: 08 May 2018 13:41:04

  Chris and Jacob were great. Took a vehicle in to get a full brake replacement, and they were honest and let us know that the brakes were still in good condition and didn’t require replacement yet. They also spoke to us prior to coming in about payment options. I’d definitely recommend them!

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  Josh Paradise

  :: 29 April 2018 14:50:51

  I needed help with replacing my battery in my car. It is located under the fender so I could not do it myself. Without hesitation, Jeremy, the manager, told me that we could take care of you. They immediately worked on replacing the battery and showed me how to do it. They were very courteous and professional. Next time I have an issue with my car, I will definitely go to this Midas. Thank you again!

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  Dustin M

  :: 23 April 2018 16:38:07

  I called ahead of time because I needed new front brakes. They quoted me $179 with rotor turn down. They got the car up quickly enough and looked at the brakes. At the end they wanted to charge me close to $900. They wanted to replace the front brakes, rotors back brakes and rotors. I took it to another brake shop the next day. They were able to turn down the rotors and put on new brakes for under $200 and stated that while the back was getting low was still going to be good for a long time depending on use of course. STAY AWAY AND DO NOT TRUST THEM. THEY ARE SHADY AND ARE JUST TRYING TO OVER EXAGGERATE ISSUES WITH YOUR VEHICLE.

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  0v3rr1d3

  :: 11 March 2018 22:29:43

  Had excellent first visit. No problems with oil change, was suggested a radiator fluid change so did it. Premises was clean, staff was helpful, good prices on services. I would definitely go back