Microtel Inn & Suites by Wyndham Council Bluffs/Omaha in Council Bluffs

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kommentare 5

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  Mike Kaiser

  :: 01 June 2023 16:24:46

  Great price for this room! Clean, large, and in a good location. My only complaint is that I rarely ever saw anyone who worked there. The front desk was always empty. When we went down for breakfast the food was all there, but the entire time we were eating not one person from the hotel showed up to check the food or anything. Other than that the stay there was very pleasant.

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  casey harris

  :: 13 May 2023 22:24:14

  Newly updated and still working on their remodeling. Our room was beautiful, very clean, comfortable, and fulfilled all our needs. The room was compact (hence the name "Micro" I guess?) We had a 2 queen room that came with a padded window seat/sofa thing. My 8 yo decided that was his special bed, I don't know if that's at all what they intend it to be, but he slept on it last night LOL Mini fridge, microwave, TV, desk and chair, iron and board, etc all in new or looking new condition. Hair dryer in the bathroom looked questionable, but it turned out to be hotter and more powerful that most other hotel hair dryer I've had to use. That was a pleasant surprise. AC was very cold, but located underneath the window sofa so it's easily blocked. Keep it clear from obstruction and it cools the room perfectly. The staff was amazing. Special shout out to the breakfast employee who was hustling her a$$ off keeping everything stocked and making sure all the guests were taken care of. I wish I had gotten her name but I didn't. So, whoever you were on 5/13/23, you're a rock star. Breakfast was to be expected. 2 waffle makers helped speed things up. They offer regular and chocolate waffle batter. Cereal, oatmeal packets, bagels, muffins, toast, biscuits, sausage gravy, sausage links, scrambled eggs, fruit, and yogurt (maybe more that I'm forgetting) coffee is reg or decaf, and juice is cranberry cocktail (extremely sweet) or orange juice The pool is small and unimpressive, but it is a salt water pool not chlorine which is a bonus in my opinion. Depth goes from 3ft to 4.5ft. Perfect for my 2 kids to play comfortably. Towels are provided inside the pool room. The parking lot entrance is weird. You can't enter if you're traveling south on 35th street because there's a median. If you turn into the next drive (for the AMC theater) it doesn't connect. When you're traveling south on 35th, you have to turn into the Reading Truck entrance and cut through to the hotel parking lot. It's weird and kinda inconvenient at first, but it's not a deal breaker.

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  Bess Dugan

  :: 03 May 2023 11:53:35

  So happy and thankful for the help from Casey and the lady who helped with cleaning our room. We drove all night from PA and are ready to pass out. They helped with getting us in as soon as they could. We appreciate the help and customer service! Thank you ladies!!

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  Tim Reeb

  :: 15 April 2023 13:53:43

  Overall disappointed with the stay here. The biggest gripe is that our room reservation was for 2 queen size beds and they were clearly not queen size. My wife and I sleep pretty comfortably on a queen size at home and we were cramped on this bed in the room. So clearly this hotel is lying about the bed sizes. On top of that, there were lights in the room that didn't work, as well as light switches that seemed to be connected to nothing. The elevator inspired no confidence, the noises it made were unsettling. The indoor pool was cold and the pool area was very spartan, felt almost like an afterthought. The free breakfast was mediocre at best and barely edible, except for the pre-packaged and premade items, those were fine. The juices were clearly watered down, but you wouldn't know unless you had the patience to wait for the machine to work. The only redeeming quality about this place was the location, as it's proximity to everything we wanted to do in Omaha was great, and were were never more than 15 minutes away from the next thing. In fact that's the only reason I'm not giving this place a lower rating, because at over $100/night when it was all said and done, I felt like I was ripped off.

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  Steve Burkhart

  :: 16 March 2023 12:06:45

  Rooms were well done and nice. Very comfortable. Breakfast even included burritos, which is way above and beyond normal for affordable hotels. My only issue was not having soap in the bathroom. Don't know how that got missed, but it won't take away the 5 stars. Would stay again.