Michaels in Clackamas

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kommentare 5

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  Robyn Hoover

  :: 31 May 2018 06:00:50

  I love this store and how helpful and friendly all of their employees are. I always end up spending to much money here but then again crafting brings me and my son joy so it's totally worth it!!

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  Bonnie Lusk

  :: 26 May 2018 20:22:34

  So many crafts and ideas, it's a never ending love of mine, Michael's has so much awesome stuff.

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  Vee Renee

  :: 23 May 2018 05:35:22

  Thia place sucks. Customer service is absolutely horrible. First off walking into the store it looks a mess. Cluttered. Building too small for all the stuff they have. I walked around the whole store twice and not one person asked if i needed help. I walked up to the front asking for the gel pens and the lady rudly give me the answer. Then i asked to see the pens and she can only hand me one case of pens at a time.. I told her i was buying the pens and i needed to see the difference between to the two sets she said i cant do that. Then i looked in the case next to us. She said i dont have the keys for to unlock them so stop looking at them because i can not have them. I left to the store to go to an atm and came back. I got in line. The cashier didn't have the key and asked me to step aside so she could help another customer. Tone of voice rude. Attitude rude. So i do. The lady with the key comes up and the cashier says the lady was supposed to wait over there. Miss you were supposed to wait over there i told you.... I looked at her and let her know i was a grown women and customer not a child.. Long story short. This location is gross. The workers are rude as all can be and i will never never ever go there again. Its the broke Michael's... They should be shut down and closed forever. Horrible. Trash.

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  David Mitchell

  :: 17 May 2018 20:50:08

  Wandered in looking for Something...ANYTHING I could use to solve a particular problem. I became fascinated & Creatively Inspired by the VAST SELECTION provided the Feed & Nourish the Creative Spirit in all of us. My New LOCAL *Disneyland! *Land of Imagination

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  J Mendoza

  :: 14 May 2018 13:29:31

  I'm so disappointed in Michael's right now. I've been happily shopping at this location for years...YEARS. This morning I went in to this location with my toddler to make several purchases. First of all, they've completely reorganized the store, and it feels disjointed. My toddler was walking happily along with me, but with the way they have reorganized, I didn't feel that I could safely keep an eye on my toddler and shop, and so I put her into my cart. She was not happy about this, and started screaming. I continued shopping for a minute to see if she would calm down. As I approached the next aisle I needed, I realized it was full of large boxes stacked 2 or 3 high, and one end of the aisle was completely blocked by boxes. I walked through a different aisle to try and get in the other side, and found that to be blocked on one side by a large ladder. There was an employee standing there and so I asked, if there was any way I could get into the aisle and get what I needed. His response? "I dunno, I'd like to know too." By this point, my toddler was starting to calm down, but instead of just walking away and finding the appropriate associate, or using a walkie talkie to try to reach someone, he walked up behind me and hollored at the top of his lungs in a way that indicated he was trying to "out yell" my toddler for someone's assistance on our aisle. The yelling frightened my toddler who immediately ramped up her screaming again. I gave up out of disappointment and frustration, put over $100 worth of merchandise back on the shelves, and walked out empty handed. I am the mother of 3 children, I know how volatile shopping with a toddler can be, and I understand that some may not feel tolerance toward a toddler screaming through the store (it's never really bothered me, I just feel immense empathy for both the toddler and the parent,) but I also feel like yelling over my child instead of walking away to find someone is highly unprofessional and inappropriate. I also feel like Michaels should consider stocking their shelves or moving products around the store outside of business hours. It's extraordinarily frustrating as a shopper to not be able to access the products I made a special trip to the location to purchase. I am a loyal shopper, I frequent Michaels because they have served me well in the past, and I hadn't planned to use the Hobby Lobby down the street when it opens in a few weeks, but if this is the type of experience I can expect from Michael's in the future, then I will likely take my business elsewhere or to Amazon.