MetroPCS Authorized Dealer in Phoenix

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comments 5

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  Yvette Hernandez

  :: 13 March 2018 01:15:49

  Horrible Customer Service! The whole time we spent here was very unsettling. A Customer Service Representative named Anna had a loud mouth and zero customer service! She was extremely rude and vulgar. I spent almost 300$ here and switched over from a different phone company & still was treated unfairly. She literally has zero customer service skills, I'd highly suggest a manager speak to her. I'll be calling HR Tuesday Morning.

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  will humbel

  :: 29 September 2017 17:35:19

  After deciding which provider to switch to I chose them. The customer service at this location was awesome. I had lots of questions and girl that helped me was super. Thanks

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  Project 720

  :: 03 September 2017 17:24:44

  I work for MetroPCS. The employees here obviously do not have the experience nor the patience to handle customer requests and inform customers of return policies and are very rude to all customers over the phone. Definitely DO NOT GO HERE! There are other stores willing to help you with issues on your device, account, and so on

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  Odalis Samaniego

  :: 06 July 2017 16:30:43

  great customer service!

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  Jacqui Olson

  :: 12 December 2016 14:24:30

  Customer service skills always lacking.