McDonald's in New York

🕗 opening times

comments 5

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  V. Aponte

  :: 12 May 2018 19:08:26

  Its ok but the managers swear they purchase the food and sell it. They come at you all upset when an order comes out wrong like it was our fault "the consumer" like calm down Guadalupe you just work here you are not the owner so if i want more fries on the medium i bought but it looks like small then you need to stack it up!!

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  Shaquawana Chisom

  :: 06 May 2018 00:27:40

  Horrible they never get any order rightand No one speaks Clear English. So they van understand what you are saying so you don't get what you want. I wish i could give it a Minus 0

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  Alysha Marte-Flores

  :: 19 April 2018 19:47:37

  Food was good. Attitude of the male employee who brought our food to the car was nasty

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  Derek Villorente

  :: 10 April 2018 15:24:33

  Customer service was fast the food was good and the store was very clean. They have one unisex restroom.

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  AliciaBrownSugar

  :: 11 March 2018 12:47:15

  It's okay. They aren't terrible. Sometimes the customer service can use some work. They lose stars because of coupons and deals not always working. My most recent story was when I was using the McDonald's app to get one of their deals. I had used it before, so I knew it worked. I called to check if they were open then did my order... All seemed to be fine, so I went to the place and it still seemed ok. It said it could see I was there and told me to check in, and when I went to choose my pick-up method (in store) I got an error. I asked the cashier and Apparently their coupon reader was down. The original lady I spoke to didn't know anything about the app, so I had to speak to 3 people before finally asking for the manager and having her tell me the machine was down. I asked her if she could honor the coupon since that was why I came, and she said no. I asked for a number to speak to their higher ups to see if they'd honor the coupon and give them an override code, and she said "It's 3pm, they close at 1, so no." I mean...I used to work at a McDonalds, so I know that managers are the ones who can usually do overrides if possible, and the person who said they were a manager didn't have a manager name tag. And it's not like they don't have them in that store. I have seen a manager there before. But it was a long shot. They did assure me that my card wouldn't be charged, and I stuck around to see if the Spanish couple who were also using the phone app would get through. They denied them too, so I knew that it wasn't just them being mean. So I left and went elsewhere.