Mattress Firm Co-op City i New York

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kommentar 5

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  Kandeel Zulfiqar

  :: 28 May 2018 21:49:52

  The sales reps were warm & welcoming. I received EXCELLENT customer service by, THOMAS! He was extremely patient and diligent. It was remarkable how well informed he was about every single item in the store. Also, he was able to deal with my indecisiveness with genuine kindness, and helped me pick out the PERFECT mattress. Best of all, he got me a GREAT deal.

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  jennifer singleton

  :: 05 May 2018 08:59:19

  The staff you helped me out and we're comical about it I had a good time will come back when I am ready to purchase my new mattress this was a window shopping experience but at least I know where I'm going when I want to buy that mattress!

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  Joanna Rivera

  :: 23 April 2018 05:42:58

  Big variety of mattresses. You can find there what you need for good sleep.

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  Ronald Molden

  :: 23 December 2017 14:03:34

  I had a truly wonderful experience today at Mattress Firm at the Bartow avenue location. The sales associate, namely, Wilson is very knowledgeable, and made my buying experience that much better. I highly recommend the memory foam mattress,you will not be disappointed.

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  Tamika Holmes

  :: 18 December 2017 19:33:20

  I went there today with my mom. We were completely disgusted. The short older lady with blonde or light brown hair who works there with an accent (I don’t recall her name) was nasty. My mom had the intentions of buying a king size bed but being thrown off with the king size bed and the size of our bedroom we wanted to get the actual measurements of our bedroom. The lady who worked there tells my mom if the king size bed don’t fit then mattress firm can replace it with a queen size bed. My mom tells the lady that she will come back to get accurate measurements. The worker said we can leave 10% of the amount in order to get the sale price. Then the worker thought the price was too much for my mom. My mom didn’t have a problem with price range. This worker is going to come out smart with her mouth and very snobbishly tells my mom that she wasn’t going to buy anything but only came here to look. I was so upset. I told my mom let’s go. The manager immediately came to my mom and me. He was explaining about leaving 10% of the amount. My mom and I understand that but we wanted to go back home to check the measurements of the bedroom. We explained to the manager that the lady who was working with us didn’t had to come out with that smart remark and we are very disgusted and turned off by her customer service. He reassured us that he will talk to her. I hope he does talk to her because mattress firm will lose customers for having workers like that lady. I’m hoping for the sake of that manager there are other workers in who are nice like him and maybe teach that older lady worker how to do better customer service!!! The reason my mom wanted to go to this mattress firm is because it was close to home. From what we experienced today, we are going to go to either Macy’s or Sears for a bed.