Massage Envy - Ramsey in Ramsey

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comments 5

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  Tom

  :: 26 December 2017 21:52:13

  NOT RELAXING. If I could give ZERO stars I would. This staff is simply aiming to sell you an expensive monthly membership program. Unfortunately my massage therapist was also not skilled. See below for the full details. I was asked to arrive 15 minutes early to my massage upon booking an appointment. Upon my arrival I was asked to provide personal information including phone number, email, and address by entering it into an iPad. I was given a "consultation" before my massage by the front desk staff member and basically solicited for a membership immediately. I told her I was brand new to massage and this was my first time ever. How could I know that I would commit to a monthly membership having never experienced a massage?! SO DUMB! My massage therapist was an awkward male who told me to undress to my comfort level and he would return in 5 minutes. It took 30 seconds for me to undress and I waited over 5 minutes for him to return. He proceeds to massage me with the blanket and sheet on my back still for about 10 minutes. Unfortunately he WILL NOT SHUT UP! He talks and talks and talks some more about the membership and how I absolutely need to join. I felt like I was being sold the entire time. As a result I felt very anxious and NOT RELAXED!!! The Massage therapist also tried some neck manipulation stuff I wasn't comfortable with so I told him to stop and focus on other areas. His response was that I should have told the front desk to write "no neck massage avoid the neck area" on my chart. I never could have known this coming in for the first time. He got a very snotty attitude with me and said, "if you don't trust me then I will work around the area". He kept emphasizing that it was my fault and I really should have told the front desk. My massage therapist proceeded to end the session 10 minutes early. My massage totaled under 45 minutes when you factor in the 7 minutes allotted to disrobe and the 10 minutes allotted to dress again. Upon dressing in my street clothes my massage therapist was waiting outside the door with water and said thank you. He also reminded me that I really needed to buy the membership. I hope he doesn't hold his breath!! I walked out to the front and I was asked to "sit down" so we could further discuss the membership options. I listened politely and told the front desk sales person that I would think about it. She finally gave me my total and I paid. She let me know that she will give me a call in a few days to see if I want to join and become a member. As I type this review I'm sitting in my whirlpool taking a nice epsom salt bath. This is 100 Times more relaxing than being harassed for an hour!! I will be calling corporate tomorrow since the corporate number doesn't allow people to leave messages! The voicemail storage is probably beyond capacity with people calling up with the same issue! Please AVOID this location. Have a Merry Christmas and a Happy New Year Google reviewers!!! Thank God a website like this exists to expose bad businesses like this one!

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  Laurie Mahoney

  :: 06 November 2017 14:01:44

  My girl at my regular place is on vacation so I thought I'd try this place for my micro dermabrasion. When I called about the price I was told it was $100.00. I pay $150.00 where I usually go but that includes micro, extractions and a mask. I though ok I'll give it a shot. Turns out here there are no extractions with the micro. No mask. Nothing .The treatment only lasted 39 minutes. They don't even let you put a robe on.I was lying there in my work clothes. I though well okay since it's $50.00 less so I guess it is what it is. I go to pay and the girl charges me $150.00 !! Same as I pay at my usually place without all the other stuff I get at the other place. And for 21 minutes less time. When I complained she said she made a mistake when she quoted me on the phone. Then she tried to push their products on me. You misquote the price by $50.00 then want me to buy more stuff from you? Not right. Won't ever go back.

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  Ken Saber

  :: 02 June 2017 19:18:18

  Had an excellent massage session today with Agata. She was professional, personable and effective. I felt like a million bucks after my 60 minute session. Thank you Massage Envy!

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  Jose Rodriguez

  :: 17 April 2017 01:35:17

  Un lugar muy agradable con un personal estupendo, y sobre todo el masajista de nombre José, da unos masajes maravillosos, cuando vallas a Massage Envy te lo recomiendo. Pregunta por José

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  Harmony Coloni

  :: 19 October 2016 12:53:29

  Git a nice relaxing massage at a fair price. They had someone available so I just walked right in!