closed
🕗 opening times
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| Sunday | closed | |||||
147, West Fourth Street, 02127, Boston, Suffolk County, US United States
contacts phone: +1 617-269-2700
website: www.massbaycu.org
larger map & directionsLatitude: 42.3404178, Longitude: -71.0559077
Carl DiMarzio
::Don't do it. There are so many local credit unions you can use that are so, so much better than MBCU. Customer service is non-existent and their online banking is not good.
Anna Xia
::I applied to Mass Bay Credit Union get a HELOC on my primary house. After almost three months, right before we could close the HELOC, I was told that I needed to pull my house out of my trust! I established the trust to protect my assets! There is no way that I would move my house out of the trust. I should've informed about it before I proceeded with the application by the loan officer. I lost valuable time to get a HELOC with a reasonable low rate. I would not recommend this credit union!
Brian G
::I had a very short window to get approved and closed for an auto loan because my car was totaled. They were very fast and extremely accommodating to me even though at the time I was very stressed impatient and anxious. I greatly appreciate they’re patience, hard work and dedication to their jobs cause they made it happen for me and were very kind and accommodating to someone who was stressed and not as polite and patient as I should have been. I will continue to go to them for my loan and banking needs. Thanks again guys ! -Brian
shante heywood-dortch
::Love this credit union!!! So far, I haven't had any issues whether I'm conducting everyday banking business or seeking help with loans. The employees are friendly and easy to speak to. Definitely not what you would normally find dealing with larger franchised banks.
Natalie Waggener
::When I moved my business close, I thought I would move my small business banking here a it is just a block away. I just left after trying to get some help notarizing a document I need fast, they were totally unwilling to help and made me wait while they discussed not helping me. Not the service or attitude I need from my bank. Their loss! But suspect they really don't care anyway.