closed
🕗 opening times
| Monday | - | |||||
| Tuesday | - | |||||
| Wednesday | - | |||||
| Thursday | - | |||||
| Friday | - | |||||
| Saturday | closed | |||||
| Sunday | closed | |||||
301, West Jefferson Street, 85003, Phoenix, Maricopa County, US United States
contacts phone: +1 602-506-3406
website: mcassessor.maricopa.gov
larger map & directionsLatitude: 33.4466036, Longitude: -112.0783666
Taylor Dent
::I use a good number of auditor and assessor pages in my work, and this is by far the worst to navigate. Either this website was designed and maintained by incompetents, or it has been deliberately sabotaged in order to dissuade people from using it.
Jared Haldane
::Only giving a 1 star as I can't give no stars or a half star. I guess I shouldn't be surprised as it is a government run facility, but the call center employees are extremely rude, I couldn't even finish one sentence without the person cutting me off and talking over me. When you are just trying to shut someone up and you're talking over them, you're not really listening to the person speak or their issue, you're just trying to shut them up. This is what this person did as I tried to explain to them that there was an over payment due to a refinance, and both the old lender and the new title company paid the taxes and I would like the refund. I told them I have 4 kids, and could really use the money. Their response, basically put it back on the title company and say that they had not received any communication from the title company. The title company did try to get a hold of them twice and they were ignored. Then they proceeded to tell me an email address that the title company could use to request the refund, but they were not able to give me the email address. Why in the hell would you even tell me that then?! I am following up AGAIN with the title company, but it seems the same, government does not want to let you have the money that is rightfully yours. Get some better qualified people in their that ACTUALLY care to ehlp and do their jobs efficiently, rather than deliver POOR service and have a rude attitude and not let you talk.
Amber Christian
::I am disabled and my brain/body doesn’t work as well as it use to hence is why I am disabled. Today, I called the office because I received an email stating I was late on my taxes but I knew I paid them. So I double checked with my bank on the details on when/how I paid my taxes on my property. Which I did back in 09/2017. Then after waiting on hold for over 30 minutes, granted before I called I did try to figure it out why I got an email saying I was late before calling but, for whatever physically/mentally reason I couldn’t, so I decided I should call and speak to a person. Well that was a bad idea! The woman rep answered I think her name was Gigi she was so short with me, didn’t give me much chance to explain that I didn’t understand the email and that I had paid my taxes in full back in September, and that I am disabled. All she kept saying is that I should have looked online and I could have seen it was paid vs. waiting on hold for 30+ minutes then basically hung up on me. I worked many years at a call center before becoming disabled and I know my brain and or my body doesn’t work very well anymore but I do know that how she handled my call was very poor customer service. Just because things are available online doesn’t mean everyone understands or has access to them. If this female rep had given me a chance to speak vs. scolding me for not using the internet and holding up her que...I really don’t think it would have made a difference to this woman. Very rude! PS If I could give zero stars I would. This is all for the rep that answered the phone. I had no trouble paying online just the confusion over the email stating I haven’t paid yet. The reason for the entire call today!
Fabulous Shawn
::Horrible web site! who manages this? he/she/they should be fired and someone competent should take over, AKH
Ken Champ
::Disabled veterans have earned the right to reduced or exempt property taxes. So let me save you the trouble. You must go in there and get a specific form to be filled out by the VA. Then you need to apply to be part of that program, and then you can request waived or recuced taxes. Oh and it must be before sept 30th also.