Manhattan Mini Storage w New York

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komentarze 5

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  Its Secret

  :: 20 February 2018 23:10:08

  Initially I was met from an outgoing fast talking female who ended up being the manager but had problems getting my card activated and led me to believe everything was alright. The very next day I went with movers to move my belongings in my storage but my card didn't work and it ended up that another female helped me and pointed out that my card's number hadn't been programmed correctly. Seems to me the reason the manager has the title is because of her ability to persuade but i as a customer would prefer honesty and a job done correctly minus all the smiles and fast talking. I recall asking why my receipt didn't have her (the manager's) signature on it since I left $500.00 down for deposit and was required to sign but she wasn't because according to her "it wasn't store/company policy". It was only after she had took my money and disappeared with it and had me sign forms that she wasn't signing that made me think twice. She stated that if I stayed with this storage facility for three long months and paid on time that I would receive my $500.00 deposit back which I'm having second thoughts about because she refused to sign my receipt. The storage facility was great except for this one individual who I felt sang a fast song and conned me but we'll see after three months if i do indeed get my deposit of $500.00 down. I was clearly informed that my first month would be free so I'm a bit confused as to when the third month ends and she didn't have a clue and no one else was around and on the day of my move I was too busy to recall to ask. I truly hope whoever's in charge reads and takes my claim seriously because my boss has a $500.00 an hour lawyer I could use and I don't think it should amount to that over one person's misleading mistake.

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  iris blutreich

  :: 29 December 2017 10:50:19

  My work has been there a long time. They do not give interest on the deposit that they require of renters. Twenty years of holding someone's money when interest has had many fluctuations, adds up to a tidy amount of money that they are not paying you. Why they do not pay interest when interest acrues in apartment deposits, court decisions and even the telephone company, says something about corruption in NYS and NYC government They raise their prices and their penalties at will and you always find yourself fighting with them and feeling worried that they will take your possessions and sell them at auction.

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  Lynne Block

  :: 13 December 2017 20:40:23

  ManMinStor is an excellent facility. I had a huge bin there for 20+ years and every time I went there the place was clean & in good order with small equipment like hand trucks and carts available to use. The staff couldn't have been nicer and when it came time to shift to a smaller storeroom, they made many helpful suggestions, like get the small bin before you vacate the old one so you can move things you are saving to it and make the move out of the old bin easier. They were right. It did make it easier to do it that way. The only reason they don't get 5 stars is price. They are pricey, but space in Manhattan always costs the earth. Will continue to do business with them. They are a good outfit.

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  Faezeh M Rad

  :: 07 December 2017 20:08:33

  Horribe service at their Chelsea location. Be really careful, they will go ahead and charge you without asking. For instance we were charged for insurance and a storage lock without being asked. When I got the credit card charge amount and asked for the detailed bill they first refused and finally showed it to us and had to refund, which obviously took a few days!!!!

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  Izzy Barry

  :: 17 September 2017 12:48:50

  Both Gerry Goodwin and Rafael Freire provide outstanding customer service! They are kind, extremely helpful and thorough when answering my numerous questions. Manhattan mini storage at West 17th Street offers first rate customer service. Thank you!