Magic Wireless in Memphis

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comments 5

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  Patty Parker

  :: 10 March 2018 20:17:32

  This phone store is shady and i wouldn't recommend anyone to go here they took my money and get over on women I went into the store to get two of my iPhones repaired I paid my money first to the guy Aj then asked me to wait an hour an it would be ready so I was excited about him being able to fix it the same day so I waited a hour he then tells me after replacing all parts on both one still needed back light which would be another100$ he need to send it to other shop for further work he says he couldn't do inside store so i said okay but hesitant to leave store because remind you I already had paid money before leaving out the store i looked at my other iphone6 plus which he to had repaired parts and the screen wasn't working so he then takes it from me and says he can fix but i would have to come back the next day it was not so convenience for me but due to it being close to closing time now i took Aj's offer to pick it up the next day because he was sure it would be ready So next day i went to pick up the phone he then tells me it wasn't ready to come back so today i go into the store to pick up my iphone6 plus after giving him more days to fix it an/or to notify me a already paided customer if he could or couldn't fix it he still tells me it's not ready so I tell him I want money back for both phones he didn't completely fix he then tells me i can't get refund nor exchange which he had no signs up that states this no refund now I'm just a unsatisfied Customers that's out of 300$ & phones that still not working .This place magic wireless on Getwell is a scam don't go here ![

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  Smiley Jones

  :: 10 January 2018 19:40:01

  They work wonders here. They have great customer service an aim 2please.... they take care of all of ur wireless needs and makes sure u are happy..

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  Nikki Allen

  :: 16 August 2017 07:26:20

  More ppl socializing then customer service. I waited about ten minutes with ppl dancing, cursing etc with music blasting . I walked out

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  devin oakley

  :: 31 July 2017 11:23:49

  They made sure I was taken care of with no problem I love them. If you've never been you'd love it trust me

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  Nikita Jones

  :: 25 March 2017 17:22:49

  Bad customer service. Rude, nasty counter person.