M & I International Watch & Clock & Jewelry in Las Vegas

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comments 5

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  Zola P.

  :: 13 March 2018 02:01:49

  This was one of several shops I visited today while looking for my first substantial, high-end timepiece, and I could have saved myself a lot of time and gas money by coming here first. When I arrived, I was greeted by Margaret who was very attentive to what I was looking for in my new watch. She talked me through several options that were within my price range, and was helpful to answer my questions about different pieces. I really can't say enough about how patient, helpful, and cheerful she was, even when I felt like I was being somewhat picky. After a couple of passes over the different cases of ladies' and men's watches, I came back to the Seiko that won my heart on sight (pictured below). I wasn't intending on purchasing a watch with a date or day dial, but the heart wants what it wants--and my heart wanted the Seiko (which was within my budget, thankfully). After I decided on the Seiko, Margaret proceeded to size the bracelet to my wrist, and bless the folks in the back who patiently removed several links, then added one, then removed one because I preferred the snug fit on my wrist. I never felt rushed, or that I was inconveniencing anyone with my requests. As I was waiting for the links to be removed from my Seiko, I noticed that other customers were coming in and receiving the same level of service, being greeted and served promptly. Everyone seemed to leave content, whether they were picking up repairs or having watch batteries replaced. From start to finish, my experience was so wonderful! I would recommend this store as a first stop for anyone needing/wanting to purchase a beautiful timepiece without any of the horological pretention that can be found in other retailers. I normally don't write such lengthy reviews, but this business deserves the buzz. 🐝

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  solcire rojas

  :: 27 February 2018 04:22:30

  Great service. They are very knowledgeable about what they do. I totally recommend this place

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  Larry Berg

  :: 01 February 2018 16:55:31

  Super fast friendly service, and they really do know what they're doing when repairing watches.

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  BILL STOUGHTON

  :: 26 January 2018 17:16:54

  Great place for watch and cell phone battery replacement. Also facinating wall clocks.

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  Tatiana Unknown

  :: 29 September 2017 14:49:55

  Took my watch here to get the dial replaced I was okay with the price but when they returned my watch the face of the watch had a crack in it, guy decided to tell me "it's probably due to me being too rough with it". This wasn't an everyday watch only (1) year old. You can see that I was upset, next time I take photos of the things I take there. Would've rated higher but their dishonesty and insufficiency to make it correct was astonishing. Another way for businesses to get one over on a young woman. 😖