Lucchese Bootmaker in San Antonio

🕗 opening times

comments 5

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  Bruce Bailey

  :: 29 April 2018 01:31:45

  If you want the best....go here.

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  Saul Ocon

  :: 09 February 2018 08:58:34

  Excellent boots, awful customer service at 255 E Basse Rd #800 store. Employee did not help with advise on fit and limit himself by bringing to two pairs of boots that did not fit well, when I turned around he was already with another customer and completely ignored me.

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  Matt Starnes

  :: 21 January 2018 13:32:44

  Just left this store. Pretty ridiculous that not a single staff member offered to help my wife and I when I wanted to buy a pair of boots. Guess they thought I couldn’t afford them.

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  TAV M

  :: 20 November 2017 23:38:02

  I went to the store twice. The first time I was looking to get sizing help because of my frustration with finding the "perfect" pair online. I used the brannock device to check my foot size, and then spoke with a salesperson who said that the size I was looking for was more than likely right based on what I was telling him, and yet that size still didn't work depending on what boot I was trying to fit into. I went back again a week later, just really wanting a good quality pair of boots that I could wear on special occasions and so forth. The same salesperson helped me out tremendously and gave me a lot of information and assistance. I ended up purchasing a much more expensive boot than I had planned, all because of his willingness to help me and recognizing my first-world problem. Plus the boot he showed me was fantastic looking. That helped too. All in all, the feel of the store is fantastic, it's comfortable and classy. The people are great, and they make you feel at home. They treat you like clients instead of customers, and go above and beyond to get you into whatever it is you're looking for. The only con I could think of is that you're going to spend more than what you planned because they're going to ruin your interest in lesser quality boots.

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  Joe Palczewski

  :: 13 February 2014 23:54:31

  I had purchased 2 pair of boots this summer from Lucchese in San Antonio at the Quarry. A few months after the purchase I was laid off from my job. I had to return the boots and was not sure how they would react to this return. I did not wear the boots so I was hoping that the return would go smoothly. Needless to say I was a little embarrassed to return the boots as I love the Classics and currently own 8 pair of them. Stacy the store manager was a true professional and made we feel comfortable during the process and I thank her greatly for her assistance. I will always be a Lucchese boot owner and will recommend them to my friends.