Lowe's Home Improvement in Indianapolis

🕗 opening times

comments 5

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  Larrain Kasper

  :: 16 March 2018 12:25:40

  I bought paint for my Patio Deck,The staffs were so friendly & patient answered all my questions, prompt service when I checked out😊👍👌

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  Karen Sullivan

  :: 05 March 2018 17:10:43

  Helpful associates. Didn't have what I wanted, so it had to be special ordered by their Customer Service department. No problems, than we had to get it delivered to another Lowe's store, no problem.

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  Scott Miller

  :: 26 February 2018 06:21:28

  A good place to get things for your home or business. Maybe not quite like smaller "mom & pop" hardware store, but close. Open longer too; than smaller ones.

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  Michael Mcvay

  :: 23 February 2018 22:31:07

  My experience today 2/23/18 goes as follows. To get to The point! The man in the back in appliance section was not professional and actually acted as if we were bothering him. It was hard to get answers from him because at first he'd dick around the question - "well I guess I could look, I guess I can do this, I supposed it's the same model, I'm not sure what it does" he didn't know a darn thing about the product. I know he wasn't new, the older man working back there was asking him for help on computer and other questions. This older aged man was VERY VERY POLITE. The middle aged man ( without mentioning names was not helpful)! I picked out the Bosch unit (not the most expensive and certainly not cheap) he said he would look in the back to see. The first one we picked wasn't in stock even tho it was claiming online this store had the model. Finally he figured out that I was trying to actually buy one! I picked out the Bosch unit (not the most expensive and certainly not cheap) he said he would look in the back to see. 7 minutes later again he's said he would go back and see if it's in stock.. I nearly left after I figured out the one we at first picked out online the day before was not in stock! He DID NOT TRY TO convince me otherwise that there was just as many good units there to pick from. I'm in sales, you show the client/customer towards the products you do offer! INSTEAD I kept myself there because we wanted to get this installed this weekend and the kids didn't need to drive around all day with us looking for one. I hope this review reached the right hands in office and they push more training. People spend hard earned money in these home improvement stores and they deserve guidance and help.

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  Brent Lacy

  :: 27 December 2017 16:00:13

  Went in looking for two different items. One of them we could not find, but that is because we waited until it was super cold before looking for a draft stopped. The other item was more information on clothes washers. The staff in that area are very friendly, helpful, and knowledgeable about the items they carry. Didn't purchase anything this time around but will be back when ready to purchase the clothes washer.