Lowe's Home Improvement i Poughkeepsie

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kommentar 5

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  Margie Rinaldi

  :: 29 May 2018 07:28:26

  I gave 3 stars because trying to find help was ridiculous, then my mom was looking for a particular type of blind,which they did have sort of but again, to get anyone to help us was a chore. I understand it was a holiday weekend but that is no excuse, they should prepare for such events. All in all, I loved the flower selection, gorgeous selection and the prices are very reasonable.

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  Jeff Hart

  :: 28 May 2018 08:26:05

  Very helpful bringing out the new stove I bought, and the lady got the lift to bring down the microwave and was very pleasant. 5 stars if the first guy smiled.

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  Deb Sitarz

  :: 19 May 2018 15:52:53

  Had a great visit today. Brian (older gentleman) was an extreme help with my fan selection an even found me a cart! He needs to be recognized for his helpfulness and they way he talked about the store manager was great! Being an RM myself I know how important it is for the relationship with employees and it sounds like the manager has it on point. Thank you Brian for your help today!

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  Michael McLoughlin

  :: 11 May 2018 17:49:59

  Every time I come here I have to wait for help for a half hour. No one knows what is going on. I want to give them money and there's no one to help. I needed a generator a few months ago and I stood here waiting 40 minutes before someone responded to all the calls. This time I'm waiting for a swind set which was paid for the other day. Almost an hour now and they bought out a fully assembled swing. Won't fit in my truck. Wasn't supposed to be assembled. Looking for another one. I am confident I will have a birthday here while waiting.

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  Franz R

  :: 08 April 2018 15:53:38

  I just wanted to say I had great customer service from two associates at Lowe's. One was Nick from carpet Dept he helped me cut a whole house worth of carpet about 900 square feet and did it with out a problem. He wrapped it up with shrink warp and labeled them for me. The second associate was Shannon she helped him load the carpets onto my cart and took care or the paperwork for me. It was a mess and she figured out where my order was in the system and took care of all the details. I lleft extremely happy that Saturday. Both of them demonstrated great customer service. I go back to Lowe's because of them. And I see they were not just helpful to me, but I've seen them be helpful to other customers as well. Great customer service.