Linens on the Hill en Boston

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  Martin Kane

  :: 08 August 2013 10:34:04

  Needing lots of assistance selecting hostess gifts, I was referred to Linens on the Hill by a friend. A great find! The store is beautiful, with friendly knowledgeable staff, and a fine selection of distinctive gift items and linens. The owner was very helpful, taking the time to offer several tasteful and thoughtful suggestions for each gift item. I did not notice the many discreetly displayed "Best of Boston' awards until I was leaving the store, arms full of elegant, appropriate gifts. What a gem!

• en

  WarnerBrooks HolcottIV

  :: 07 June 2013 22:31:33

  Absolutely terrible, almost laughable service. Rude, untrained and entirely useless sales staff. Was in the shop to buy my wife an anniversary gift. Went there to buy the whole bed set up. The sales girl said she didn't really know anything and handed me a binder to flip through and let her know if I wanted anything. She did this all the while she rolled her eyes and acted like I was making her put down her iPhone so she could help. While I was there, a much older blond haired woman waltzed in, gave me a quick up and down and curled her lip. She mumbled something inaudible and said that she is the important store in town. I suggest that she spend more time visiting her neighbors and realize she needs a reality check. She is clearly not into actual sales and helping people. I suggest that she realize her shop is in need of a thorough cleaning.