Life Storage in Fort Worth

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comments 5

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  Joy Douglas

  :: 27 September 2017 15:23:19

  No hassle storage. The manager is great. No dumpsters for customers tho.

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  Katie Walker

  :: 10 July 2017 11:45:09

  Very disappointed in our experience with Lifestorage. They made promises about the use of a free truck and dolly, but didn't bother to tell us that the dolly had been stolen and that the truck was limited to 50mi at which point they then charge you 89cents a mile until we arrived to pick up the equipment, resulting in another stop and money to rent a dolly. They also didn't bother to tell us that our unit had 3 rolling doors and required three padlocks, leading to an extra trip and more money for more padlocks. After calling to see if they would work with us, they went through two levels of customer service management to tell us all they could do was apologize, but they would not offer us extra mileage on the truck, discount on unit or extra time with truck. Long story short - poor communication, broken promises, and no compensation.

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  Katlin Sexton

  :: 11 February 2017 14:12:23

  If I could give this place more than 5 stars, I would! Not only is the place so well organized and put together, the employees are amazing. Megan greeted me immediately when I walked in with a smile on her face. She was very helpful and knowledgeable when it came to answering the millions of questions I had. Not once did she show that she was getting annoyed or irritated. Very sweet and kind. I will continue to do business here and will tell my friends about it too! If you go, ask for Megan!

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  Phyllis Rasmussen

  :: 09 February 2017 15:17:30

  Went in and checked on pricing. Dennis was most helpful and very courteous with all the questions I had. Very nice staff. I would recommend it to any body looking for a storage.

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  Thomas Hovey

  :: 09 February 2017 10:32:56

  Can't say it enough! Great place. The staff was friendly and the service was quick and concise. Keep it up!