Le Méridien Boston Cambridge en Cambridge

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comentarios 5

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  P.H Jeng

  :: 15 April 2023 21:11:16

  I stayed at the hotel from April 13 to 18, 2023, for a total of six nights. I used the bathtub from the first day, and the water quality seemed normal. However, on the third day (April 15) at 8 pm, the water that was released from the tap was discolored, as shown in the picture. I called the front desk, and they said someone would come to check it out. After inspecting the tap, the staff turned on the cold water from the sink and said it looked normal. He didn't know why the water was discolored and suggested we try running the water again or change to a different room. Then, he quickly left. After the staff left, we tried running hot water in the sink and found that the water quality was the same as bathtub, with sand-like particles. To make matters worse, when we drained the bathtub, the entire tub was filled with sand and oily substances, as shown in the attached picture. When we asked the front desk about the issue, they only offered to change our room to the same type of room on the same floor. They said we could let them know if we wanted to change rooms. However, we had already unpacked all of our luggage for the six-night stay, and we were unsure if the problem would occur again in the new room. It was concerning that such an incident could happen in a four-star hotel, and the staff's reaction seemed indifferent. At the very least, the hotel should try to find out where the problem with the water was coming from. Review at 9:30 pm on April 15, 2023

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  Steven B

  :: 14 March 2023 02:48:35

  This is an average hotel for the very strong Le Meridien global brand. No aspect of the service specifically was above and beyond, but it was par. The location of the hotel is perfectly placed.

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  Shashwat P. Baxi

  :: 17 January 2023 06:50:17

  What you’d expect from a nice Bonvoy property in the heart of Cambridge. Easy to get to from the airport and within walking distance of all the major MIT locations. Standard room and amenities for a hotel of this brand and size. Will definitely be staying here again during my future trips into this part of Boston.

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  Verna Edwards

  :: 27 December 2022 14:00:16

  We were only supposed to stay one night but extended to three. From the front desk to breakfast to the housekeepers, everyone was so friendly and will go above and beyond to help you. We parked on the street without any trouble, but parking deck is right next door. We traveled with a dog and there was a small park across the street and a dog park 5-minutes walk away. We liked that it wasn't super crowded, but there were tons of restaurants and stores all within walking distance.

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  Kayla Dolan

  :: 13 December 2022 19:08:17

  Giving these five stars because of the exceptional service I received from Mark one of the managers. I had to cancel my trip last minute and he was beyond accommodating and helpful. Thanks again, Mark!