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1121, 19th Street North, 22209, Arlington, Arlington County, US Stany Zjednoczone
kontakter telefon: +1 703-351-9170
internet side: www.starwoodhotels.com
Større kort og retningerLatitude: 38.8972402, Longitude: -77.0700449
Jochen Arndt
::Update: Manager resolved the issue below to our complete satisfaction. Consequently, I change my rating from 1 to 4 stars. Original post: Very poor customer service especially from front desk staff: e.g. tell you that it is your own fault that you did not know that weekend rates for valet parking are $40 rather than $25.
Kyle La Jeunesse
::Very nice hotel! It appears a bit intimidating with how grand everything is, but the front desk staff are very accessible & down-to-earth. When checking-in, one must go to the 4th floor. That is the only unusual thing that I noticed. Very clean building & plenty of options if you feel like getting pampered!
HJranch
::The picture is the view from our room (speaks for itself). Using Expedia’s star ratings guide this hotel cannot be a 4 star hotel, no way, no how. The staff was very friendly and helpful. There is no dedicated concierge you have to ask questions at the desk. The room was a little small but it looked clean. We had to ask for a mini refrigerator and a bathrobe. We were there a week and I think the floor was vacuumed maybe 3 times max. No coffee maker. One free bottle of water (not replaced every day) and one $6 bottle of water that we didn’t touch. We arrived late and decided to get a glass of wine before bed. We went to the bar and ask for two glasses of wine. When we left the bill was $45.00. I’m thinking the bar tender took us for idiots. Overall it’s a nice 3 star hotel.
John G. Henderson
::Although the set up is unconventional (you enter the lobby and take elevator to the reception desk), this property is clean, tastefully decorated, very close to Metro and the monuments, and well run. Get a room facing the river on a high floor, if possible. Despite its location, very few rooms offer actual views of the mall and the Washington Monument. Perhaps SPG Platinum members have access to these scarce, premium views.
Heidi Escoto
::The only convenience was that it was close to the metro which is why I gave it one star. Other than that we were very disappointed. If you are a family and want to get the most bang for buck... look elsewhere! You will pay for EVERY convenience from the parking (regardless if you self park or valet there is no free parking anywhere) to the water the hotel places in the room (one small water bottle had a price tag of $6.00 should you decide to use it). As others mentioned before there are NO coffee makers or small refrigerators in the rooms. The rooms appear smaller than pictured, there was no working bathroom vent (so the room gets muggy very quickly), and the plumbing in our bathroom sink had significant difficulty draining in an efficient manner. It is a hotel located within a building that is used for other purposes which also leases apartments. You will have to use multiple elevators to get to the front desk from the parking lot below and even more to get to your room. If you have the cash to waste then this is the place for you!